Suggested Council Services:   Council Tax Support Pay your council tax

What evidence we need

Find out what proof we need for your pension age council tax support claim.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-evidence/

Late appeals

Information on what happens when we receive a late appeal.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/late-appeals/

Paying by instalments

the amount we are deducting. Ask us to consider lower repayments Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Working age council tax support Household support fund
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-repay-overpayment/hb-pay-instalments/

When will your claim start?

Information on when your claim will start.
https://www.torbay.gov.uk/benefits/cts/cts-start/

Can students claim?

information on which students can claim.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-students/

Benefit Cap

Information about the benefit cap.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/benefit-cap/

What to do if you receive a summons

Find out about what to do if you receive a summons
https://www.torbay.gov.uk/council-tax/summons/

You think your bill is wrong

Find out what to do if you think your bill is wrong.
https://www.torbay.gov.uk/council-tax/bill-is-wrong/

If you or your partner are employed

Information on how earnings are used when working out pension age Council Tax Support.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/cts-employed/

Explanations and appeals

What you need to do if you think that a decision we've made is wrong.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/explanations-and-appeals/

Counter Fraud Assistant

. The role will contribute to maintaining the accuracy of the Council Tax and Business Rates charge base. To support the Council’s Fraud Team in the matching of other data sets against Council Tax records and Business Rates Charge Base records, such as those produced by the mandatory National Fraud Initiative
https://www.torbay.gov.uk/jobs/job-descriptions/counter-fraud-assistant/

Ask us to make a payment arrangement

Find out more about making a payment arrangement.
https://www.torbay.gov.uk/council-tax/payment-arrangement/

Jobs and skills

Information for Torbay residents who are struggling to find work.
https://www.torbay.gov.uk/benefits/cost-of-living/jobs-col/

Empty homes

An empty property is a wasted asset and a potential home to someone who needs it.
https://www.torbay.gov.uk/housing/empty-homes/empty-homes/

Finance

Read our finance related plans, policies and reports.
https://www.torbay.gov.uk/council/policies/finance-policies/

Recovery methods we can use

Find out the methods we can use to recover a debt if you have not paid your Council Tax.
https://www.torbay.gov.uk/council-tax/recovery-methods/

Household Support Fund

This scheme aims to support households in the most need.
https://www.torbay.gov.uk/benefits/other-help/household-support/

Upload your documents and evidence

Submit evidence online for your claim.
https://www.torbay.gov.uk/benefits/cts/cts-upload/

Upload your documents and evidence

Submit evidence for your Housing Benefit and/or Pension Age Council Tax Support claim
https://www.torbay.gov.uk/benefits/housing-benefit/hb-upload/

Budget 2024/25

Find out about the budget that the Cabinet is proposing for the 2024/25 financial year.
https://www.torbay.gov.uk/council/finance/budget/budget-202425/