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My Torbay

Find out how to make the most of your My Torbay account so you can see your accounts and claims and track your requests.

We’re currently experiencing a system issue that is affecting the access to Council Tax, Business Rates and Housing Benefit information.

We are working to resolve the problem as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience.

Thank you for your understanding.

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Register with My Torbay

My Torbay is changing to improve our digital services.

Once you have registered for your new My Torbay account, you will be able to do more with us when and where you want 24/7:

  • submit applications, requests and reports 
  • track the progress of your requests
  • view your council tax account information
  • view your business rates account information
  • check your benefit claim

We will be adding more services to the new system in the coming months.

If you have a problem using My Torbay check out My Torbay help.

Creating your new account

You will need to set up a new account and create a new password to access your accounts.

Once you have created your new account you will need to link your Council Tax account by choosing 'my accounts and claims' from the navigation.

Create a My Torbay account

Beta

Some services will have a ‘beta’ label. This means you’re looking at the first version of a new service which is being tested. 

My Torbay Business

You can register with our online business service to view and manage your business rates accounts securely online.

Find out more and sign up

Contact Web and Systems Team