Suggested Council Services:   Council Tax Council Tax Support Pay your council tax

Online benefits calculators

Find out how much help you could get.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-calculators/

Contact us

Find out how to get in touch with our departments, such as Council Tax, Benefits or Waste and Recycling via telephone or online.
https://www.torbay.gov.uk/council/get-in-touch/contact/

Owners’ survey results

% 2.1 Needed time to do the work - your council tax rules penalise purchasers of empty properties - do not allow for any time to complete renovations before selling or letting the property
https://www.torbay.gov.uk/housing/empty-homes/owners-survey-results/

Residents’ survey results

% Council Tax on properties from the day they become empty?   Yes 44%   No 56%     We will:   Keep people informed about our empty homes policies through our website and social media Q3
https://www.torbay.gov.uk/housing/empty-homes/residents-survey-results/

Deductions for other adults living with you

Information on deductions for non-dependants that could reduce the amount of council tax support you get.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-deductions/

Other financial help

Information about other financial help available
https://www.torbay.gov.uk/benefits/other-help/other-financial-help/

Valuation Office Agency New Standards

Guidance on the Valuation Office Agency’s standards for business rates and council tax representation
https://www.torbay.gov.uk/council-tax/valuation-office-agency-new-standards/

Disputes about charges for an unoccupied property

Find out how to avoid disputes for charges when tenants vacate.
https://www.torbay.gov.uk/council-tax/landlords/disputes/

Repaying your overpayment

How to pay back Housing Benefit if you have been overpaid.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-repay-overpayment/

Financial assessment form

If you want us to consider lower repayments then you will need to complete a financial assessment form.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-repay-overpayment/hb-pay-instalments/financial-assessment/

Valuation Office Agency Checks, Challenges and Appeals

Find out about the Valuation Office Agency
https://www.torbay.gov.uk/council-tax/valuation-office-agency/

How much help can you get?

Find out how much help you can get with your council tax if you are of pension age.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-how-much/

Pay an invoice in full

or  Post Office  Opens in a new window . Please take your invoice or final notice with you. Direct Debit   Set up a Direct Debit Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Working age council tax support Household support fund Welfare support
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-repay-overpayment/hb-pay-invoice/

How you will be paid

Details of how landlords receive their tenants Housing Benefit.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-payments/landlord-paid/

My tenant is in arrears

What we can do if your tenant is behind with the rent.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-payments/tenant-arrears/

Report a benefit cheat

Tell us about people who might be committing benefit fraud.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-change/hb-cheat/

Tell us about a move or any changes

Find out what changes you need to tell us about so that you don't pay the wrong amount of council tax.
https://www.torbay.gov.uk/council-tax/change-of-circumstances/

Tell us about a change

How to tell us about a change in your circumstances which might affect your claim.
https://www.torbay.gov.uk/benefits/cts/cts-change/

Fair Debt Collection Policy

Find out how we collect money for Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debts and Miscellaneous Income, and Parking Penalty Charge Notices.
https://www.torbay.gov.uk/council/policies/finance-policies/fair-debt-collection-policy/

If you or your partner are self-employed

Information on how self-employed earnings are calculated when working out pension age Council Tax Support.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/cts-self-employed/