This online privacy statement applies only to websites within our domain www.torbay.gov.uk. We should make it clear that this privacy policy (the one you're reading) only applies to websites owned and operated by Torbay Council.

Under data protection legislation, we have a legal obligation to protect your personal information. We take appropriate security measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it. We also undertake to only hold your information for as long as is necessary for providing a service to you.

When you visit our website no name, address or specific user details are recorded from site visits, we do capture IP addresses but we will not attempt to identify individuals from such information unless necessary to investigate a breach of law or regulation. We will retain this information for 24 months. 

We do not pass on your details to any third party or government department unless you give us the permission to do so or the law requires/permits it. 

You can request to see a copy of your personal information that we hold by submitting a subject access request.

If you choose to complete any of our online forms, we will use the personal information you have provided to deal with your request. This may mean we need to pass your details on to third party service providers who we contract to provide services on our behalf, such as SWISCo, in the course of dealing with your request. These third parties are obliged to keep your details securely and use them only to fulfil the request.

The Council Advertising Network is responsible for delivering advertising on our website. Please take a moment to read their privacy policy Opens in a new window which includes cookie information and details on how to opt out.

If you have any concerns or questions relating to Data Protection or this Privacy Statement then please contact us.