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Healthcare Emergency Badge

How to apply for a parking badge if you work in healthcare services and attend medical emergencies in patients' homes.

Fraudulent PCN payment text messages and QR code scam

We are aware that people are getting fake text messages asking for penalty charge payments with a link. We will never ask for payments via text. Penalty charge notices are either placed on your vehicle or sent by post. If you get such a text, block the sender and report it to Action Fraud.

Also, fake QR codes have been found in some of our car parks. We don’t use QR codes for parking payments. You should only use our pay and display machines or the RingGo app. If you see any QR codes in our car parks, please call us at 01803 207695.

Please be aware that parking permits are non-refundable.

Please note the permit application process can take up to 15 working days once all evidence that is required has been received.

The healthcare emergency badge (HEB) scheme is for organisations who administer emergency care to those who are in need of medical or other care services primarily to people who are housebound.

Organisations within the healthcare services, may apply for a badge and clock (similar to the current disabled blue badge) which allows the holder to park on a yellow line restriction for up to 1 hour providing there is no loading/unloading ban in place at the location. Eligible services include:

  • GPs
  • District Nurses
  • Midwives
  • Meals on Wheels
  • Care workers providing services to people in their own homes

Applications

You can apply for a HEB or renewal by completing an application form and sending it us along with the correct fee.

  Download a healthcare emergency badge application

Please ensure you allow up to 14 working days for applications to be processed.

Fees

The fee for a HEB is £15.

Please be advised that postal orders will no longer be accepted, only business cheques.

This page was last updated over three months ago

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