Tips for Creating an Offer
Your starting point – your business needs
- What will appeal to your customers? What do you want to achieve by providing an offer?Your own experience may tell you what will work. What would attract you?
- Cannot offer a discount? Be creative with your offer to provide value to both the business and customers, even without a financial discount.
A few questions to help you start creating your offer:
- Need a boost between 5pm and 7pm? Are you quiet on Tuesdays or in January?
- Busy at lunch or dinner? What about meal deal until 11am or before 5pm?
- Who is your typical or desired customer? Parents with children: free kid’s drink? Retired people? Students?
Ideas for creating an offer -
Loyalty perks
- Create loyalty cards offering free or discounted items or service - Free coffee after five visits, 10% off fifth car wash.
Limited offers
- Introduce limited edition items or time-limited offers - Limited time special menu, 2-hour sunset trip in September, Limited edition cake flavour.
Exclusive experiences
- Consider behind-the-scenes tours or member-only events - Kitchen tour with cupcake decorating, Luxury travel experience.
Bundled offers
- Combine products or services to create a more attractive package - Coffee and pastry offer, Wetsuit and paddleboarding combo, Service and MOT deal.
Workshops and classes
- Offer free or discounted sessions - Cooking classes, Photography workshops, Baking masterclass.
Priority service
- Provide fast-track services - Priority booking, Dedicated time slots.
Introductory offer
- Attract new customers with an initial offer - 3-day free trial at the gym, 20% off first treatment, 10% off first car service.
Free samples
- Attract new customers with samples - Free mini pastry with any drink, Free nail polish with manicure? Free mini shampoo with haircuts?
Referral rewards
- Encourage referrals with perks - Free product or service on their next visit for a successful referral, 15% for bringing a friend.
Collaborate with other businesses
- Partner for combined offers - Gym members get a 10% smoothie at a local café, a dinner deal with a theatre ticket.
Free consultations
- Offer complimentary advice sessions - Free landscaping tips at garden centre, Free troubleshooting at gadget store, Free styling advice.
Sell more of the same thing
- Try stepped discounts to encourage bigger purchases - 15% for one, 25% for buying three, 40% off a second game.
Increase the value of footfall
- Discount an additional purchase - 50% off a cake when buying a coffee, 20% off wheel alignment when buying a new tyre.
Birthday perks
- Give special birthday offers - Free dessert, 15% beauty treatments, 10% hotel stay.
Free upgrades or value-added services
- Free interior cleaning with every exterior wash, Free gift-wrapping for purchases above £10, Free oil change with MOT.
Sell off specific stock
- Target goods with sell-by dates or end-of-line products with discounts.
Local appreciation days
- How about dedicated days or hours with special deals just for locals?
Choose the type of offer that suits you best – whether it’s ongoing or time-limited, financial discount or non-financial offer.