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Contact information for support services

Ellacombe Community Partnership

Charity providing support and advice. Drop in hub with café, social activities, access to help with benefits, CVs.

  • Address: 4-8 Temperance Street, Torquay TQ2 5PU (the lane next to McDonalds)
  • Contact: Hayley Stanley, Community Engagement Officer
  • Email: hayley_ecp@hotmail.com
  • Phone: 07749 176635

I Can Do That!

Help and support for local residents wishing to improve their lives. Mental health issues, employability skills, career direction, increasing confidence and motivation, planning daily routines and nutrition.

1 to 1 or group appointments and training.

  • Address: 1-2 Castle Circus House, 3rd Floor, 136 Union Street, Torquay TQ2 5QG
  • Phone: 01803 201332

Citizens Advice Torbay

Advice re benefits, work, debt & money, family, housing, immigration, health

Phone: 0808 278 7859, Monday to Friday, 9.30am to 12.30pm

What’s Your Problem?

Support for housing, domestic abuse, benefit appeals, divorce/relationship breakdown, child arrangements, counselling. Ensuring equal/fair access to justice and support.

Free consultation

Torbay Drug & Alcohol Service

Advice, information, counselling, prescribing, family therapy, groupwork, relapse prevention, access to treatment, referrals to other services.

Self-referral or via other agency.

RFEA – The Forces Employment Charity

Support, job opportunities, training, one to one support for service leavers, veterans & their families – for anyone irrespective of rank, length of service or reason for leaving.

Torbay Domestic Abuse Service (TDAS)

Support, one-to-one or group sessions, practical and confidential advice for individuals or families, confidential advice and safe refuge houses.

  • Address: Torbay Business Park, Paignton TQ4
  • Phone: 0800 916 1474

Women’s Aid 24-hour helpline:

Phone: 0808 2000 247

0-19 Torbay

School nurses and support workers

Providing advice, support and signposting to support the health & wellbeing of children and their families

Checkpoint workers

Providing information, advice and support for drug/substance mis-use, smoking cessation and advice regarding health risks

Phone: 01803 290330

Eat That Frog

Supporting the community with:

  • Data Gifting
  • Community Fridge
  • Budgeting
  • Courses
  • Basic cooking skills

Disability Support Torbay

For people with physical, sensory or learning disabilities, mental health conditions, older people. Help with filling in benefit forms, housing and debt issues, information around disability issues, counselling, computer skills, befriending.

Talkworks Torbay

Mental Health Support. Free, confidential service – resources, workshops, support with chronic/long term illness, stress, anxiety, depression. Referral from professionals, friends, family or self-referral form on website.

Ladies’ Lounge

Support Group for women affected by domestic and/or sexual abuse

  • Address: c/o Upton Vale Baptist Church (The Youth Basement) Torquay TQ13HY
  • Contact Annette: 07511 195010
  • Contact Suzanne: 07895 155965
  • Facebook: @Torbayladieslounge

Exeter Community Energy (ECOE)

Energy Advice Team for people on low income, tax credits or housing benefits, long term illness or disability.

Energy and water saving advice, referral for help with benefits and debt, grants for insulation and heating and installation of free energy saving measures.

Phone: 0800 772 3617
Email: healthyhomes@ecoe.org.uk
ECOE website 

Children and Families in Grief

A charitable organisation that provides practical, emotional and creative support for children and their families who have experienced the death of a significant person. Can be referred or self refer for therapeutic work and help and support.

Address: P O Box 425, Paignton, TQ4 9BF

Phone: 01803 393917
Email: info@childrenandfamiliesingrief.co.uk

areyouok?

Help and support for anyone who needs protection from domestic abuse or sexual violence. The website has lots of useful information on domestic abuse, plus self-harming, drug or alcohol misuse and recovery programmes. Also provides advice on counselling, food parcels, emotional support and safe spaces.

Salvation Army

Outreach services, warm spaces, night shelters, support with addiction, drop-in day centres. Christmas lunches, food parcels, toys

29 Market Street, Torquay TQ1 3AF

Princes Street, Paignton TQ3 3AS

Bolton Street, Brixham TQ5 9DH

Samaritans

Safe place, listening and support, coping skills, aim to prevent crisis, loss/bereavement, stress, loneliness, depression, thoughts of suicide, financial worries, drug or alcohol dependency.

Path

People Assisting Torbay’s Homeless Local community, non-profit charity run by volunteers. Supporting individuals and families in food poverty, food bank, evening hot food and supplies. Supports individuals and families at risk of homelessness, vulnerable or in crisis.

Address: The Vanilla Pod, 172 Union Street, Torquay, TQ2 5QP

Thrive Project Community Hub

Community Hub based in Paignton providing support and practical help. Phone and computer access. Use of Thrive as a c/o address for street homeless to help with access to benefits. Help with essentials, such as clothes, meals, food parcels. Help with sourcing accommodation, white goods and assistance to attend appointments

  • Address: 44 Totnes Road, Paignton
  • Opening times: Monday, Wednesday and Friday, 11am to 2pm
  • Email: thriveprojectuk@gmail.com

The Moorings @ Devon

Mental health support for anyone over 18. Emotional, social and practical support.

  • Address: Torbay Business Centre, Lymington Road, Torquay, TQ1 4BD
  • Opening times:
    • Virtual: 10am to 6pm (Monday to Friday)
    • Face to face: 6pm to midnight (Monday to Friday)
    • 12pm to midnight (Saturday and Sunday)
  • Phone: 07483 991848
    Email: devontorquay.mhm@nhs.net

The Haven

Charity offering a safe, welcoming and secure space of relaxation as well as non-judgemental, spiritual and social support. Run on donations of money, food and clothing from churches and local people for anyone who needs support.

  • Address: Gerston Christian Centre, Gerston Place, Paignton TQ3 3DX
  • Opening times:
    • Tuesdays and Wednesdays, 11am to 2.30pm
    • Thursdays, 11.30am to 2pm
  • Phone: 07479 949547
    Email: haventorbay@gmail.com