If you think you are being harassed by your landlord you can contact us for advice. Harassment could include things like:
Harassment includes anything that disturbs your peace at home.
The Protection from Eviction Act 1977 defines harassment.
This law covers tenants, property guardians, and renters with licence agreements.
Lodgers and subtenants who live with a resident landlord have less rights.
It's a crime if a landlord or agent knows or thinks their actions will make you:
Some examples of harassment include
Your landlord must not pressure or threaten you because you owe rent. They shouldn't come to your home demanding money.
It is reasonable for your landlord or agent to contact you about:
If you have money problems, act quickly. Talk to us, your landlord, or mortgage provider and explain. Get advice from Citizens Advice or a debt advisor. See below for contact details.
The earlier you contact us, the better the chance we have of helping you.
Landlords need a court order to evict tenants and only court bailiffs can carry out an eviction. It is illegal eviction if your landlord throws you out themselves.
We will prioritise anyone who is homeless or at imminent risk of homelessness.
If you are homeless or at risk of becoming homeless, you should tell us. This will give you access to the support and advice you need.