New to running an HMO

By following these best practices, you can increase the value of your property and create a great place to live. 

Understand and follow licensing rules

Make sure your HMO has the right licences. Follow government laws and local standards. This keeps you following the rules and shows tenants you care about high standards. 

• Keep up to date on licensing rules. 
• Talk to experts to make sure your property meets all the necessary requirements. 

Maintain high safety standards 

Strong safety measures protect your tenants and improve your property's reputation. 

• Install smoke alarms and fire extinguishers, and make sure escape routes are clear. 
• Do routine checks to find and fix any potential hazards. 

Provide quality living spaces 

Comfortable and well-kept living spaces attract and keep tenants. This boosts your property's appeal and value. 

• Look for and fix any problems to keep everyone safe. 
• Make sure homes are comfy and well-kept. This makes people want to live there and keeps them happy. 
• Make sure rooms are big enough for everyone to be comfortable. 
• Have the latest facilities and appliances in the property. 

Foster positive relationships 

When tenants are happy, they stay longer and take better care of the property. Working well with our housing team helps manage the property better. 

• Maintain open and constructive communication. 
• Solve maintenance issues and other needs as soon as possible. 

Implement efficient waste management 

Proper waste management keeps your property clean and hygienic. This helps create a pleasant living environment. 

• Follow our schemes for waste storage and disposal. 
• Provide clear instructions on recycling and waste disposal practices. 

Review and improve 

• Keep looking for ways to make property management better to stay ahead. 
• Listen to what tenants say and make changes to keep them happy. 
• Stay informed about what's popular to offer the best amenities and services. 

Enhance your property value 

Investing in your property increases its market value. 

• Keep updating your property to make it look nice and modern. 
• Use energy-saving ideas to cut costs for your tenants and care for the environment. 

Dealing with tenants’ behaviour 

You must make sure that tenants don't cause issues like loud music, parties, or anti-social behaviour.  You should try to fix these problems first. If that doesn't work, you can get help from the council, police, or other groups. 

Find our more if you have a problem with tenant behaviour.

Report problems in your area, including graffiti, anti-social behaviour and hate crimes.  

By following these tips, you can make your HMO a great place to live. This helps keep tenants happy and increases the property's value.  

For more advice and support, contact housing on 01803 208723 or Private.sec.housing@torbay.gov.uk 

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