Whether you are a landlord or an agent, if you are responsible for the letting and management of homes you have a minimum duty to meet basic standards required by law.

However, we hope that landlords and agents in Torbay would try to offer a standard above minimum legal requirements and in line with industry best practice. Guidance on minimum standards and best practice is given in the Private Rented Sector Code of Practice Opens in a new window.

Model Tenancy Agreement

To landlords the Government has produced a model agreement to give guidance to those that which to create an agreement themselves:

• Model Agreement for an Assured Shorthold Tenancy and Accompanying Guidance Opens in a new window

Redress scheme

It is a legal requirement for lettings agents and property managers in England to join one of these Government approved redress schemes:

• The Property Ombudsman Limited Opens in a new window
• Property Redress Scheme Opens in a new window