These are our building blocks to become the best place to work and where we will continue to attract and retain a quality, high-performing and adaptable workforce.
Organisational culture
A culture that prioritises relationships – with each other and our customers - based on inclusiveness, honesty, compassion and mutual respect. We are committed to working with the residents and communities of Torbay and with each other throughout the organisation to solve problems together to achieve the best possible outcomes.
The relational culture we aspire to will sustain our working practices now and in the future. It will be examined through our leadership, management and the delivery of our individual objectives. Each of us will be accountable for demonstrating how we have done our jobs in line with our values and culture, supporting our colleagues to achieve and be accountable.
Ways of working
Improved consistency in how services are delivered with a flexible and high-performing workforce that can respond to the needs of our customers and business.
A work/life balance will be provided to our people to enable them to manage their work with their personal commitments and responsibilities. We will provide a working environment that is safe and responsive, where our people feel well supported, connected to one another, able to innovate and take risks with the right balance of support and challenge.
Employee wellbeing
A happy and healthy workplace where everyone can be themselves, thrive and perform to the best of their ability.
The wellbeing of our workforce will be a priority, led from the top, with support and understanding promoted through the way we work, our employee services and regular feedback and communication.
Learning and development
Enhanced personal and professional growth and aspiration through learning pathways linked to roles, professional competences and the skills our people need to deliver our changed ways of working.
We will provide an inspiring and engaging management and leadership development programme that will build strong leaders and managers to effectively motivate, engage and support our people at all levels.
Equality, diversity and inclusion
All our people are valued and respected for their differences. We will build on these differences to enhance our performance and organisational capability as well as providing a supportive and safe environment where everyone can thrive and be themselves.
Recruitment and retention
An end-to-end employee experience that will recognise the moments that matter through a modern, seamless recruitment process. Attracting, retaining and maximising talent, with a particular focus on our hard-to-reach jobs, through induction, career progression, development programmes and an effective pay, reward and retention offer. Developing organisational capability and capacity via well designed jobs and teams that will sustain changes now and in the future.