In our words
“24/7 care and support at a reasonable cost and the right support around to help”
“Help when needed for self and others and not having to wait ages”
“People need to do as they say and come and help when asked, not leave it too late or never show up”
“Offer help when people are given money but they don’t know how to get it….like the heating money which hasn't been claimed because people don’t know how to do it”
We want you to..
- Help people plan their support in the right way for their lives.
- Make sure people can choose the people they want to support them and how the support is given.
- Find skilled and trained staff who are creative, know what to do, are specialists, caring and want to help people.
So that people with a learning disability can..
- Choose who cares for and supports them and how, when and where the care and support is provided.
- Be in as much control as possible in planning their care and support and get help with this if they need it.
- Include the people they want to in any planning.
- Understand how much money there is for their care and support and can decide how it is used.
- Get skilled advice and support about how to manage working with personal assistants.
- Be supported to plan for any important changes in life.
- Be supported by people who listen, understand and know how to help in the best way.
You will know this is working because
- People with learning disabilities who use care and support services will be happier and feel more in control.
- People with learning disabilities will report having a better quality of life.
