Along our stunning coastline and beautiful countryside, behind our sparkling Riviera image are children in poverty and in need of safeguarding and support. They need our help and we’re re-focusing to deliver significant and continuous improvement in their lives. We have invested heavily in our social work teams as they are the most important defences in the lives of our vulnerable children. The social workers we seek relish a professional challenge and share our passion for reaching the highest standards.

So, if you have the skills, experience and commitment our children need, if you want to be part of a Council where your efforts and contributions will be welcomed and noticed, we want to hear from you. Please click on the post that interests you for more information.

Returning to social work

Are you a qualified social worker who has been out of practice for between 2 and 10 years? Do you want to return to the profession? 

In Torbay, we’re signed up to the #ReturnToSocialWork scheme run by the Local Government Association. Free training and other resources are available on the Return to Social Work website.

Current Vacancies

Reference Number: CSESW

Job type: Childrens Social Care

Employment Contract: Full Time - Permanent

Salary: £41,150 to £44,428 (including Market Supplement)

Number of hours: 37

Location: Tor Hill House
Union Street
Torquay
TQ2 5QW

Join Torbay Children's Services as an Experienced Social Worker and you'll be part of a progressive team dedicated to making young lives everything they should be. We’ve responded to the pandemic by raising our game, both in our service development and the support we’ve shown our people.

Together, we’re responding to some serious challenges.

Child abuse, exploitation and neglect don’t just damage young lives, they destroy promising futures before they even get a chance to be lived. Our transformation has lowered caseloads, increased training and supervision, developed brilliant external partnerships and introduced sector-leading technology.

And it's starting to bear fruit. OFSTED praised both the visibility of our Senior Leadership Team, our agile response to the pandemic, and the progress we continue to make, both in maintaining services and developing virtual ones by working strategically with our partners. The successful introduction of our new service model, these factors, the reports state has 'helped to accelerate the pace of change over the past six months.'

As part of our improvement journey, we are looking to recruit experienced social workers across a number of key teams including Operational Services, Single Assessment and Children Looked After.

Good social workers are at the heart of everything we do. You'll manage a complex, varied caseload, as well as acting as a mentor to less experienced team members - providing them with coaching and guidance so that they can develop their skills to support families to build resilience and facilitate positive change.

In return, you can look forward to a career-defining Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think.

Furthermore, you will receive a comprehensive and rewarding all-round package, excellent training and development, subsidised parking, good administrative support and high-quality technology.

We welcome applications for this post and will consider your CV along with a covering letter.

Your covering letter must answer the following questions as well as an explanation for any gaps in employment on your CV:

  • What qualities would you bring to the role of Senior Practitioner, and how would you use these to develop staff whilst also supporting the manager?
  • Managing competing priorities and meeting deadlines/timescales on your own caseload is a requirement of this role. How would you achieve this when supporting others at the same time?
  • What do you see are the benefits of supervision and how would use it to get the best from your manager?

Please note that whilst we will shortlist and arrange interviews using a CV, a full application form will need to be completed should you be successful.

Please send your covering letter and CV to Children'sRecruitment@torbay.gov.uk

Download job description Download application form

Returned Applications
Postal Address Email Telephone Number
Children's Services Recruitment
Room FFA 330 Electric House
C/O Town Hall
Castle Circus,
Torquay
TQ1 3DR
csrecruitment@torbay.gov.uk 01803 208656

Reference Number: CSNQSW

Job type: Children's Services

Employment Contract: Full Time - Permanent

Salary: £36,648 to £39,186

Number of hours: 37

Location: Tor Hill House
Union Street
Torquay
TQ2 5QW

Working in Torbay as a ASYE Social Worker has been described by a member of our current cohort as the ‘best place to work’ (December 2017). Our aim is to provide you with an Assessed and Supported Year in Employment with the emphasis on support! From the outset the learner agreement will set out what you understand to be your learning needs following the completion of your qualifying social work degree. This process will include reviewing the Knowledge and Skills Statements to ensure we target those areas you need support in most. Following this you will be able to review your learning needs at four and six months as we recognise that you ‘don’t know, what you don’t know’ and sometimes you need to be in a team and undertaking casework to find this out. You’ll be supported with regular supervision as well as high quality learning and development opportunities.

Within Torbay we’re a little unique and we have an established Joint Preceptorship that enables you to access four days of learning and development with newly qualified health professionals such as health Visitors and midwives. This has proved a successful way to support newly qualified professionals in developing quality multi-agency working practices. We know from our health colleagues inspection that this approach doesn’t happen anywhere else in the country.

Torbay can also offer you cutting edge technology to support you within your role, and if this makes you nervous don’t worry there is IT training on hand to support this area too.

So if you’re a newly qualified social worker looking to work across the three towns of Torbay (Brixham, Paignton and Torquay) follow the links below to download a job description and apply today.

Download job description Download application form

Returned Applications
Postal Address Email Telephone Number
Children's Services Recruitment
Room FFA 330 Electric House
C/O Town Hall
Castle Circus,
Torquay
TQ1 3DR
csrecruitment@torbay.gov.uk 01803 208656

Reference Number: CSSW

Job type: Childrens Social Care

Employment Contract: Full Time - Permanent

Salary: £36,648 to £39,196

Number of hours: 37

Location: Tor Hill House
Union Street
Torquay
TQ2 5QW

Join Torbay Children's Services as a social worker and you'll be part of a resurgent team taking an ambitious new approach to very challenging work.

Child abuse, exploitation and neglect don’t just damage young lives, they destroy promising futures before they even get a chance to be lived.

Our transformation has lowered caseloads, increased training and supervision, developed brilliant external partnerships and introduced sector-leading technology.

And it's starting to bear fruit. OFSTED concluded that the ‘Senior Leadership Team is now well placed to continue to deliver the ambitious and well-targeted plan.’ As part of our improvement journey, we are looking to recruit experienced social workers across a number of key teams including Operational Services, Single Assessment and Children Looked After.

Good social workers are at the heart of everything we do. 

In return, you can look forward to a career-defining Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think.

Furthermore, you will receive a comprehensive and rewarding all-round package, excellent training and development, subsidised parking, good administrative support and high-quality technology.

We welcome applications for this post and will consider your CV along with a covering letter.

Your covering letter must answer the following questions as well as an explanation for any gaps in employment on your CV:

  • What do you see as the fundamental core skills of a children and families social worker?
  • What assessment approaches/models have you used and why?
  • What do you see are the benefits of supervision and how would you use it to get the best
    from your manager?

Please note that whilst we will shortlist and arrange interviews using a CV, a full application form will need to be completed should you be successful.

Please send your covering letter and CV to Children'sRecruitment@torbay.gov.uk

Download job description Download application form

Returned Applications
Postal Address Email Telephone Number
Children's Services Recruitment
Room FFA 330 Electric House
C/O Town Hall
Castle Circus,
Torquay
TQ1 3DR
csrecruitment@torbay.gov.uk 01803 208656

Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £25,584 - £27,269 / year

Description:

Job Description & Person Specification >

Torbay Council is seeking a suitable candidate to work in our admissions team. This role is a part time position.

As part of the team you will work to review applications for school placements, working directly with families and school admission colleagues to ensure that children and young people are able to access school placements. The ideal candidate will have knowledge of the admissions processes, have good administrative skills and be proficient in the use of  IT.

As a forward facing role, you will need excellent communication skills in both verbal and written form, You must be able to prioritise work, be organised and committed to providing an excellent service in a fast paced environment.

The successful candidate will benefit from working with highly supportive colleagues.  They will gain the opportunity of choosing a hybrid working model with the flexibility to accommodate home/office working, alongside a generous annual leave entitlement and the Councils flexi scheme.
Successful candidates will receive support and access to training.

This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/admissions-officer-1/

For an informal chat please contact Susan Mills on 07808030014 or susan.mills@torbay.gov.uk. 

Interviews are expected to be conducted during the week commencing 27th January 2024. 

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills:

Essential:
  • Well-developed ICT skills.
  • Ability to maintain accuracy and attention to detail.
  • Excellent communication skills – ability to convey information accurately, tact, diplomacy, and the ability to deal with a range of customers with differing needs and abilities. 
  • Thorough, organised, and methodical approach to work. 
  • Ability to work to deadlines. 
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge:

Essential:
  • Basic knowledge of schools/types and functions. 

Experience & Qualifications:

Essential:
  • 4 GCSEs A-C or equivalent including Maths and English.
  • Experience of working in an office environment.
  • Experience in the use of IT packages such as Word, Excel, PowerPoint, email, and the Internet.

Apply

Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £58,348 - £62,540 / year

Description:

Job Description & Person Specification >

Torbay Children’s Services is seeking to appoint one 0.5 Senior Educational Psychologist, registered with the HCPC, to be part of our skilled and friendly team.

This new post has been created following a recent restructure within the Educational Psychology Service in Torbay. Working alongside the newly appointed Principal Educational Psychologist the Senior Educational Psychologists will support with the day-to-day operational planning and management of the educational psychology service by undertaking line management and supervisory duties within the service.

This new role will support wider change within SEND and Children’s Services across the local area partnership, this is an exciting time to be part of Torbay’s next improvement chapter. We are looking for a highly skilled, enthusiastic, and creative Senior EP with a minimum of three years’ experience to work collaboratively with our leadership team and wider partners.

We offer a consultation-based model of service delivery, alongside opportunities for in-depth casework, systemic work and time to further develop professional interests, wherever possible.

We promote solution-focused, person-centred approaches and co-production with our partner agencies to facilitate positive change. We also have main grade opportunities available at the current time and so applicants for the Senior EP post can express an interest in having a joint role within our service.

We are an inclusive and diverse employer, reflecting the community we serve and particularly welcome applications from all underrepresented groups. Torbay Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

For the Senior role we ask that you have:
  • An Honours Degree in Psychology acceptable for membership of the BPS.
  • A recognised post graduate qualification to practice as an Educational Psychologist and Membership of the HCPC.
  • At least 3 years’ experience working as an educational psychologist.
  • Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the authority to visit schools, attend meetings, visit clients.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/senior-educational-psychologist/

This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.

For an informal chat please contact Lorraine O'Callaghan on 07795 512027 or lorraine.ocallaghan@torbay.gov.uk. 

Interviews are expected to be conducted during the week commencing 3rd February 2025. 

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills:

Essential:
  • Ability to provide effective and visible leadership to a team of professionals. 
  • Management of people and resources. 
  • Be able to communicate using clear written and oral information. 
  • Demonstrate effective communication and inter-personal skills. 
  • Evidence of successful training and disseminating of information. 
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge:

Essential:
  • Considerable knowledge of the professional practice of educational psychology in accordance with the ethical principles of the British Psychological Society. 
  • Knowledge of solution-focused, strength-based practice and interventions to support positive change. 
  • Sound understanding of equality issues in providing services, respecting and valuing an individual’s diversity and contributions and thereby seeking to avoid unwitting discrimination. 
  • Knowledge and skills to monitor the quality and impact of service delivery. 

Experience & Qualifications:

Essential:
  • Honours degree in Psychology or equivalent recognised by British Psychological Society (BPS). 
  • Postgraduate qualification (MSc. or DEdPsych) incorporating professional training in Educational Psychology. 
  • Membership of professional and academic bodies (e.g., BPS, AEP) and their relevant sub-sections/divisions. 
  • Considerable experience as a qualified Educational Psychologist who is registered with the HCPC. 
  • Experience of operational and strategic multi-agency working with professionals and stakeholders demonstrating high level ability to work collaboratively whilst having the confidence to challenge assumptions. 

Apply

Reference Number:

Job type: Onsite

Employment Contract: Fixed Term Contract

Salary: £30,559 - £33,366 / year

Description:

Job Description & Person Specification >

If you like a role that offers variety and each working day to be different, this job is for you. We are a small unitary authority which means we can make things happen quickly and there’s always something new and interesting happening. 

We have an exciting opportunity to join our team as a Domestic Abuse Lead Housing Officer. An increasing number of people are finding themselves at risk of homelessness, often through no fault of their own. We recognise the need to develop our service in response to increased demand and are committed to developing creative and innovative ways to prevent and relieve homelessness. 

Based in the Housing Options Team, you will be an initial point of contact for those at risk of imminent homelessness. The key aim of the role is to prevent and relieve homelessness by advising clients of their tenancy rights, negotiate with landlords and agents, as well as brokering alternative arrangements.

We are looking for someone who has a proven track record of working within a challenging frontline housing service or people with transferable skills, particularly in customers service settings. You will be an excellent communicator, a team player who can adhere to our core values and behaviours and have strong case management skills. 

In return, you can expect amazing benefits including a pension scheme, annual increments (subject to performance reviews), employee discount scheme, parking permit allowing parking in Council car parks for £1 per day, flexible hybrid working, generous annual leave and continual professional development.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/domestic-abuse-lead/

This position is for a fixed term of 21 months from the start date.

This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.

For an informal chat please contact Lisa Russel on 01803 208771 or lisa.russell@torbay.gov.uk. 

Interviews are expected to be conducted during the week commencing 3rd February 2025. 

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills:

Essential:
  • Ability to interpret and apply relevant Homeless, Housing and Health legislation to ensure that statutory duties are maintained.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge:

Essential:
  • Detailed knowledge and understanding of case management and the appropriate provision of information to external agencies to ensure safeguarding and data breaches do not occur.

Experience & Qualifications:

Essential:
  • Relevant training undertaken in subject area e.g. illegal eviction, prevention of homelessness etc.

Apply

Reference Number:

Job type: Onsite

Employment Contract: Fixed Term Contract

Salary: £27,711 - £30,060 / year

Description:

Job Description & Person Specification >

We are dedicated to helping people who are facing homelessness. The demand for our Housing Options Service is increasing and we think it will continue to do so. 

Often through no fault of their own, more and more people are finding themselves at risk of homelessness. The housing market and lack of affordable options make it challenging to help people find the homes they need. 
 
We are determined to change how we respond to homelessness in Torbay. We know we need to develop our service due to increased demand and are committed to developing creative and innovative ways to prevent and relieve homelessness. We want to shift from a reactive offer of help when people are in crisis to be proactive in our prevention activity. We want our approach to empower and enable our clients and the people working with them to find resolutions to the situations they face. 
 
We are investing in additional resources to make sure we deliver our aims and we have an exciting opportunity to join our team as a Domestic Abuse Resettlement Officer. 
 
We are seeking an individual who has either a proven track record of working within a challenging frontline housing service, or has transferable skills, particularly in customer service settings. You will be based in our Housing Options Team and will be an initial point of contact for those at risk of imminent homelessness. The aim of the role is to prevent and relieve homelessness by advising clients of their tenancy rights, help negotiations with landlords and agents, as well as brokering alternative arrangements. We need someone who is:
  • An excellent communicator who will give clear and concise advice to customers and landlords. 
  • A good listener who will be empathetic when helping customers facing challenging personal circumstances. 
  • A team player who can display our core values and behaviours. 
  • Great at case management skill, has an eye for detail and can prioritise their work in a demanding environment. 
  • A natural problem solver who can think creatively to offer resolutions. 
When filling out your application please refer to the person specification. Please give us examples of how you meet the essential criteria. You will be shortlisted according to these criteria.
If you would like to be a part of our journey to change the how we deliver our service and provide better outcomes for those facing homelessness, then we want to hear from you.

This position is for a fixed term until 31st March 2026.

This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/domestic-abuse-resettlement-officer/

For an informal chat please contact Lisa Russell on 01803 208771 or lisa.russell@torbay.gov.uk. 

Interviews are expected to be conducted during the week commencing 3rd February 2025. 

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills:

Essential:
  • To be able to use effectively a range of modes of communication including verbal, email, telephone, formal and in formal reports and in presentations taking into account issues of confidentiality. 
As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Knowledge:

Essential:
  • Knowledge and understanding of case management and the appropriate provision of information to external agencies. 

Experience & Qualifications:

Essential:
  • Experience working with vulnerable individuals to achieve outcomes. 

Apply

Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £46,703 - £49,764 / year

Description:

This position has a Full Time Equivalent Annual Salary of £46,703- £49,764.
The salary includes an amount for a market supplement ranging from £985 to £1054 per year. This market supplement is reviewed annually.


Job Description & Person Specification >

We are looking for an experienced, passionate and committed Social Worker to join our Fostering Intensive Support Team as an Assistant Team Manager.

The Fostering Intensive Support Team in Torbay aims to provide a service which is inclusive, aspirational and forward-thinking. We recognise the needs of our foster carers and the importance of providing the best possible service to our foster carers and young people as they progress into adulthood.

You will have good, demonstrable knowledge of the relevant legislation, fostering national minimum standards and regulations and policy frameworks related to fostering and care-experienced young people and young adults.

You will contribute to developing team and wider service improvements and working across Children’s Services to ensure that all the work we do including supervision, visits to foster carers and multi-agency meetings are child centred and focused on improving outcomes for our children, achieving stability for them in their foster placements and sufficiently and effectively supporting our carers to feel competent, motivated and equipped in meeting the needs of our children.

The role will involve you being the lead professional supporting several fostering families/connected carers.

You will support the further embedding of a restorative practice led culture of continual improvement and quality assurance within the team.

You will support the team manager to ensure compliance and practice standards are maintained to the highest level.

You will be expected to participate in specialist project work across the service, and to promote creative and evidence-based practice within the team and deliver training to our foster carers.
You will provide supervision to a small number of social workers and community workers to ensure staff wellbeing and performance.  You will lead by example and work with the foster carers allocated to you and Social Workers with varying levels of practice experience.

This is an exciting and challenging role that should be seen as a step towards management opportunities in the future.  In return for your commitment and hard work, Torbay will support you with relevant training and development opportunities delivered via the Learning Academy. A robust transition and support plan will be implemented with you when you commence your post and this will be regularly reviewed.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/assistant-team-manager-1/

This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.

For an informal chat please contact Lumi Burtic on 01803208100 or luminita.burtic@torbay.gov.uk. 

Interviews are expected to be conducted during the week commencing 03rd February 2025. 

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills:

Essential:
  • Ability to work in an open and challenging way with families.
  • Ability to demonstrate skills in mediation, negotiation and problem solving.
  • Able to assess situations with clarity and sensitivity and act professionally in crisis situations.
  • Demonstrate skills in working to achieve focussed outcomes.
  • Ability to mentor others that upholds and promotes the ethical principles and values that guide professional practice and thereby ensures compliance with policies.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge:

Essential:
  • Good understanding of the full range of activities delivered by the Authority and partners in relation to children, young people and families.
  • Has a developed knowledge of Social Care policies and procedures, and makes themselves continually aware of new Child Care legislation and National Guidance.
  • Awareness of effective management practices.
  • Thorough understanding of current legislation and guidance and developments in services to children young people and families.
  • Demonstrates an advanced and detailed knowledge of child development, attachment theory, anti discriminatory practice, the Framework for assessment of children in needs and their families, social work theory and methods.

Experience & Qualifications:

Essential:
  • Social Work qualification eg DipSW, CQSW, CSS or equivalent.
  • Current Registration Certificate from Social Work England.
  • Significant post qualification experience of working with children and families in the context of current legislation and government initiatives.
  • Significant qualification experience of working in a local authority setting.
  • Experience of managing or supporting others and assuring compliance to policy and procedures.

Apply

Reference Number:

Job type: Fully remote

Employment Contract: Permanent

Salary: £25,584 - £27,269 / year

Description:

Job Description & Person Specification >

Do you enjoy working outdoors, helping people and have great communication skills?

Do you have excellent customer service skills and enjoy being active?

If so, Torbay Council are currently recruiting for a Multi Skilled Civil Enforcement Officer.

Torbay is breath-taking, captivating, and welcoming, occupying a prime position on the south coast of Devon. We have real momentum building, fuelled by a shared sense of purpose and ambition which is clearly evident by our recent success in being awarded the ‘Most Improved Council’ at this year’s LGC Awards. We want Torbay and its residents to thrive and are committed to making a difference in our community, delivering high quality services to local people.
 
About the role

Our Multi Skilled Civil Enforcement Officers enforce road traffic orders by issuing Penalty Charge Notices. You will be the eyes and ears of the local community, patrolling areas whilst wearing a body worn video, providing advice to residents and members of the public. You will play a significant role in reducing traffic congestion within Torbay through the enforcement of parking restrictions.

What you’ll be doing

You’ll need to be: 
  • comfortable and enjoy dealing with members of the public
  • able to handle any conflicts in a calm manner
  • happy to work out-doors in all weathers as this is an active role where you will be walking up to 10 miles per day
  • comfortable working alone, as part of a team acting on your own initiative to achieve the standards set out in our operational guidance
  • self-motivated and have a good deal of resilience
  • friendly, polite, and willing to offer support, advice and assistance to colleagues and customers
What you’ll bring
  • The ability to work as a team or on your own, patience and tact
  • An assertive but polite approach
  • The ability to handle difficult situations in a calm and professional way
  • An awareness of health and safety
  • The ability to make decisions
  • Good numeracy skills and the ability to keep accurate records
  • PC skills would also be an advantage, as you will be using a handheld device daily
You’ll be provided with all the uniform and equipment required. No previous experience is required as full training will be given, but previous experience in parking or traffic management, security, community safety, customer service, debt collection or enforcement would be beneficial.

You’ll be working as part of a friendly and supportive team, working an average of 37 hours per week on a rolling rota covering shifts between 7am and 10pm seven days a week. We aim to balance your needs and that of our service, so flexibility is required.

What we give in return

We’ll reward you with competitive pay, a £500 ‘Golden Hello’ payment, a £2,000 ‘Retention’ payment paid annually, and £500 ‘Refer a Friend’ payments. We also offer training and development opportunities which include Conflict Management training. The £500 'Golden Hello' payment is paid on completion of the successful probationary period, and a £1,000 Retention bonus is paid every 6 months after the first 12 months within the role. 

In addition to the advertised, salary enhancements are paid for working after 8pm, and on Sundays and Bank Holidays. This equates to around £2,500 per year. 

Torbay Council offers standard benefits including 26 days annual leave, a pension scheme, and some not so standard benefits as part of our employee benefits scheme – so if you would like to hop on a new bike (cycle to work scheme) or enjoy retail shopping, you can access discounts via mylifestyle at Eden Red!

Be you, be happy - we strive to have a friendly and inclusive culture which respects and maximises the contribution individuals can bring to Torbay Council. We recognise the benefits that people with varying backgrounds and experiences can bring. We continue to promote the right environment to ensure we continue to promote equality, inclusivity and diversity for everyone.

A full valid driving licence, and a DBS disclosure is required for this role.

If you’d like to have a chat about the role, or have some particular questions you’d like answering before you apply, please contact me directly on the below telephone number.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/multi-skilled-civil-enforcement-officer-37-hours/

This post requires a Standard Criminal Level Check.  This will show details of all spent and unspent convictions and adult cautions that have not been filtered in line with legislation.

For an informal chat please contact John Peters on 07393 796368 or john.peters@torbay.gov.uk. 

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills:

Essential:
  • Experience of working in a customer focussed environment.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge:

Essential:
  • Ability to demonstrate effective knowledge and understanding of parking restrictions.

Experience & Qualifications:

Essential:
  • A full valid driving licence. 

Apply

Reference Number:

Job type: Onsite

Employment Contract: Permanent

Salary: £42,496 - £45,765 / year

Description:

The salary includes an amount for a market supplement ranging from £985 to £1054 per year. This market supplement is reviewed annually.

Job Description & Person Specification >

Torbay Multi Agency Safeguarding Hub (MASH) have a rare opportunity for you to join us as an experienced Social Worker in our busy and highly supportive team of Social Care, Police, Health, Education and Probation.

Torbay have been on an exciting improvement journey and are making a real difference to the lives of our children and young people. OFSTED praised our MASH stating ‘Clear and well-established systems provide timely and effective management oversight of referrals. The co-location of early help coordinators with professionals from partner agencies who have a responsibility for safeguarding adds value, leading to swift and proportionate threshold decisions.’

You will be highly motivated and confident in supportively challenging our partners when working through contacts and referrals. You will be skilled in gathering information from a range of sources to formulate a high-quality analysis and make a sound threshold decision within 24 hours of receiving a referral. You will have excellent organisational skills and ability to prioritise and be able to incorporate safety planning into your decision making.

In return, you can look forward to a career-defining. Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think. Don't take our word for it, come and meet us and we will talk about, and introduce you to people just like you who have benefited from the opportunities we offer. If you are thinking about it, don't hesitate, pick up the phone or hit the keyboard. You have nothing to lose!

This is an office based role.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/experienced-social-worker/

This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.

For an informal chat please contact Polly Tresidder on 01803 208728 or polly.tresidder@torbay.gov.uk. 

Interviews are expected to be conducted during the week commencing 3rd February 2025. 

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills:

Essential:
  • Able to assess situations with clarity and sensitivity and act professionally in crisis situations. 
  • Ability to demonstrate skills in mediation, negotiation and problem solving. 
  • Ability to work in an open and challenging way with families. 
  • Demonstrate skills in working to achieve focussed outcomes. 
  • Ability to implement anti-discriminatory and anti-oppressive principles in all areas of work practice. 
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge:

Essential:
  • Good understanding of the full range of activities delivered by the Authority and partners in relation to children, young people and families. 
  • Has a developed knowledge of Social Care policies and procedures, and makes themselves continually aware of new Child Care legislation and National Guidance. 
  • Awareness of effective management practices. 
  • Thorough understanding of current legislation and guidance and developments in services to children young people and families. 
  • Demonstrates an advanced and detailed knowledge of child development, attachment theory, anti-discriminatory practice, the framework for assessment of children in need and their families, social work theory and methods. 

Experience & Qualifications:

Essential:
  • Social Work degree qualification, e.g., Dip SW, CQSW, CSS or equivalent. 
  • Social Work England Registered. 
  • Significant post qualification experience of working in a local authority setting with children and families in the context of current legislation and government initiatives. 
  • Experience of complex Child Protection cases and Court proceedings under the Children’s Act 1989. 
  • Commitment to evidence of applying an evidenced informed practice approach. 

Apply

Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £30,559 - £33,366 / year

Description:

Job Description & Person Specification >

We are looking to appoint an enthusiastic and motivated individual to the role of Housing Officer.  This role will see you working alongside the Housing Manager responsible for managing the social housing stock for Torbay Council.

This role involves providing a high-quality tenancy service providing advice and support in all housing functions including tenancy and estate management, lettings, rent and arrears and customer service, in accordance with the policies and procedures.  As part of the role you will respond to a wide range of enquires from residents in a prompt, efficient and courteous manner.

You will help build and sustain resilience among our tenants and communities, thereby safeguarding our tenants, homes and communities.

You will work collaboratively with colleagues in the delivery of a high-quality housing management service that meets the identified needs of customers and the wider community.

The successful candidate will also possess effective written and verbal communication skills, interpersonal skills, customer service skills, ability in the use of Word, Excel and Outlook and have a strong commitment to fairness, equality and diversity.

The ideal candidate
  • Ability to work with challenging people and situations.
  • Able to listen actively and non-judgementally.
  • Flexible and able to work on own and as part of a team.
  • Proven experience of working in a social housing environment.
  • Good up to date knowledge of social housing and law.
  • Working knowledge of relevant regulations and good practice.
  • Experience of implementing policies and procedure.
  • Literacy and numeracy equivalent to passes in GCSE English and Maths.
  • NVQ level 3 in relevant area.
  • Full current driving license.
This role can accommodate hybrid working. We have a whole host of benefits such as a flexible working scheme, a commitment to your wellbeing and the Local Government Pension Scheme.  Sometimes there might be the need for you to work after traditional office hours, but our flexi scheme means you’ll be entitled to take those hours back at a later date.

This post meets the requirements of the Public Services Network (PSN) and therefore will require a Basic Criminal Record Check.  This will show any unspent convictions and conditional cautions.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/housing-officer-1/

For an informal chat please contact Anita Merritt on 07464517682 or anita.merritt@torbay.gov.uk. 

Interviews are expected to be conducted during the week commencing 10th February 2025. 

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills:

Essential:
  • Ability to work with challenging people and situations.
  • Judgement and decision-making skills.
  • Flexible and able to work on own and as part of a team. 
  • Develop effective working relationships. 
  • Effective problem solver. 
As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Knowledge:

Essential:
  • Service user involvement and consultation.
  • Knowledge of relevant regulations and good practice.
  • Knowledge of landlord, tenant and housing legislation and welfare benefits.
  • Knowledge of safeguarding policies and processes (particularly regarding vulnerable adults).

Experience & Qualifications:

Essential:
  • CIH Housing Certificate or equivalent standard qualification (or working towards).
  • Experience of working with tenants, tenant organisations and external agencies.
  • Experience of implementing policies and procedure. 
  • Experience of providing advice and support on a range of tenancy issues. 

Apply

Reference Number:

Job type: Onsite

Employment Contract: Fixed Term Contract

Salary: £27,711 - £30,060 / year

Description:

Job Description & Person Specification >

We are dedicated to helping people who are facing homelessness. The demand for our Housing Options Service is increasing and we think it will continue to do so. 

Often through no fault of their own, more and more people are finding themselves at risk of homelessness. The housing market and lack of affordable options make it challenging to help people find the homes they need. 

We are determined to change how we respond to homelessness in Torbay. We know we need to develop our service due to increased demand and are committed to developing creative and innovative ways to prevent and relieve homelessness. We want to shift from a reactive offer of help when people are in crisis to be proactive in our prevention activity. We want our approach to empower and enable our clients and the people working with them to find resolutions to the situations they face. 

We are investing in a additional resources to make sure we deliver our aims and we have an exciting opportunity to join our team as a Resettlement Officer. 

We are seeking an individual who has either a proven track record of working within a challenging frontline housing service, or has transferable skills, particularly in customer service settings. You will be based in our Housing Options Team and will be an initial point of contact for those at risk of imminent homelessness. The aim of the role is to prevent and relieve homelessness by advising clients of their tenancy rights, help negotiations with landlords and agents, as well as brokering alternative arrangements. We need someone who is:
  • An excellent communicator who will give clear and concise advice to customers and landlords. 
  • A good listener who will be empathetic when helping customers facing challenging personal circumstances. 
  • A team player who can display our core values and behaviours. 
  • Great at case management skill, has an eye for detail and can prioritise their work in a demanding environment. 
  • A natural problem solver who can think creatively to offer resolutions. 
When filling out your application please refer to the person specification. Please give us examples of how you meet the essential criteria. You will be shortlisted according to these criteria. 

If you would like to be a part of our journey to change the how we deliver our service and provide better outcomes for those facing homelessness, then we want to hear from you.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/housing-options-resettlement-officer/

This position is for a fixed term until 31st March 2026.

This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.

For an informal chat please contact Lisa Russell on 01803208771 or lisa.russell@torbay.gov.uk. 

Interviews are expected to be conducted during the week commencing 17th February 2025. 

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills:

Essential:
  • To be able to use effectively a range of modes of communication including verbal, email, telephone, formal and in formal reports and in presentations taking into account issues of confidentiality.
  • To be able to communicate with clarity, tact and purpose in all relevant situations.
  • Ability to form appropriate professional relationships and boundaries with clients.
As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Knowledge:

Essential:
  • Working knowledge of risk assessments, Safeguarding,
  • Knowledge of the roles and responsibilities of Statutory and voluntary agencies and experience of liaising with them.
  • Knowledge of how to access accommodation and rent a property.

Experience & Qualifications:

Essential:
  • Professional qualification in housing or related area of work. 

Apply

Disability Confident and Mindful employer

We are a  Disability Confident Employer  Opens in a new window . The Disability Confident symbol is awarded by Jobcentre Plus to employers who have made commitments to employ, keep and develop the abilities of disabled staff. 

We are also a  Mindful Employer  Opens in a new window  and we are positive about mental Health.

Other Vacancies

For all other job vacancies within Torbay Council outside of Social Work please visit the Applying for a job page.

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