Along our stunning coastline and beautiful countryside, behind our sparkling Riviera image are children in poverty and in need of safeguarding and support. They need our help and we’re re-focusing to deliver significant and continuous improvement in their lives. We have invested heavily in our social work teams as they are the most important defences in the lives of our vulnerable children. The social workers we seek relish a professional challenge and share our passion for reaching the highest standards.
So, if you have the skills, experience and commitment our children need, if you want to be part of a Council where your efforts and contributions will be welcomed and noticed, we want to hear from you. Please click on the post that interests you for more information.
Returning to social work
Are you a qualified social worker who has been out of practice for between 2 and 10 years? Do you want to return to the profession?
In Torbay, we’re signed up to the #ReturnToSocialWork scheme run by the Local Government Association. Free training and other resources are available on the Return to Social Work website.
Current Vacancies
Reference Number: CSESW
Job type: Childrens Social Care
Employment Contract: Full Time - Permanent
Salary: £41,150 to £44,428 (including Market Supplement)
Number of hours: 37
Location: Tor Hill House
Union Street
Torquay
TQ2 5QW
Join Torbay Children's Services as an Experienced Social Worker and you'll be part of a progressive team dedicated to making young lives everything they should be. We’ve responded to the pandemic by raising our game, both in our service development and the support we’ve shown our people.
Together, we’re responding to some serious challenges.
Child abuse, exploitation and neglect don’t just damage young lives, they destroy promising futures before they even get a chance to be lived. Our transformation has lowered caseloads, increased training and supervision, developed brilliant external partnerships and introduced sector-leading technology.
And it's starting to bear fruit. OFSTED praised both the visibility of our Senior Leadership Team, our agile response to the pandemic, and the progress we continue to make, both in maintaining services and developing virtual ones by working strategically with our partners. The successful introduction of our new service model, these factors, the reports state has 'helped to accelerate the pace of change over the past six months.'
As part of our improvement journey, we are looking to recruit experienced social workers across a number of key teams including Operational Services, Single Assessment and Children Looked After.
Good social workers are at the heart of everything we do. You'll manage a complex, varied caseload, as well as acting as a mentor to less experienced team members - providing them with coaching and guidance so that they can develop their skills to support families to build resilience and facilitate positive change.
In return, you can look forward to a career-defining Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think.
Furthermore, you will receive a comprehensive and rewarding all-round package, excellent training and development, subsidised parking, good administrative support and high-quality technology.
We welcome applications for this post and will consider your CV along with a covering letter.
Your covering letter must answer the following questions as well as an explanation for any gaps in employment on your CV:
- What qualities would you bring to the role of Senior Practitioner, and how would you use these to develop staff whilst also supporting the manager?
- Managing competing priorities and meeting deadlines/timescales on your own caseload is a requirement of this role. How would you achieve this when supporting others at the same time?
- What do you see are the benefits of supervision and how would use it to get the best from your manager?
Please note that whilst we will shortlist and arrange interviews using a CV, a full application form will need to be completed should you be successful.
Please send your covering letter and CV to Children'sRecruitment@torbay.gov.uk
Download job description Download application form
Postal Address | Telephone Number | |
---|---|---|
Children's Services Recruitment Room FFA 330 Electric House C/O Town Hall Castle Circus, Torquay TQ1 3DR |
csrecruitment@torbay.gov.uk | 01803 208656 |
Reference Number: CSNQSW
Job type: Children's Services
Employment Contract: Full Time - Permanent
Salary: £36,648 to £39,186
Number of hours: 37
Location: Tor Hill House
Union Street
Torquay
TQ2 5QW
Working in Torbay as a ASYE Social Worker has been described by a member of our current cohort as the ‘best place to work’ (December 2017). Our aim is to provide you with an Assessed and Supported Year in Employment with the emphasis on support! From the outset the learner agreement will set out what you understand to be your learning needs following the completion of your qualifying social work degree. This process will include reviewing the Knowledge and Skills Statements to ensure we target those areas you need support in most. Following this you will be able to review your learning needs at four and six months as we recognise that you ‘don’t know, what you don’t know’ and sometimes you need to be in a team and undertaking casework to find this out. You’ll be supported with regular supervision as well as high quality learning and development opportunities.
Within Torbay we’re a little unique and we have an established Joint Preceptorship that enables you to access four days of learning and development with newly qualified health professionals such as health Visitors and midwives. This has proved a successful way to support newly qualified professionals in developing quality multi-agency working practices. We know from our health colleagues inspection that this approach doesn’t happen anywhere else in the country.
Torbay can also offer you cutting edge technology to support you within your role, and if this makes you nervous don’t worry there is IT training on hand to support this area too.
So if you’re a newly qualified social worker looking to work across the three towns of Torbay (Brixham, Paignton and Torquay) follow the links below to download a job description and apply today.
Download job description Download application form
Postal Address | Telephone Number | |
---|---|---|
Children's Services Recruitment Room FFA 330 Electric House C/O Town Hall Castle Circus, Torquay TQ1 3DR |
csrecruitment@torbay.gov.uk | 01803 208656 |
Reference Number: CSSW
Job type: Childrens Social Care
Employment Contract: Full Time - Permanent
Salary: £36,648 to £39,196
Number of hours: 37
Location: Tor Hill House
Union Street
Torquay
TQ2 5QW
Join Torbay Children's Services as a social worker and you'll be part of a resurgent team taking an ambitious new approach to very challenging work.
Child abuse, exploitation and neglect don’t just damage young lives, they destroy promising futures before they even get a chance to be lived.
Our transformation has lowered caseloads, increased training and supervision, developed brilliant external partnerships and introduced sector-leading technology.
And it's starting to bear fruit. OFSTED concluded that the ‘Senior Leadership Team is now well placed to continue to deliver the ambitious and well-targeted plan.’ As part of our improvement journey, we are looking to recruit experienced social workers across a number of key teams including Operational Services, Single Assessment and Children Looked After.
Good social workers are at the heart of everything we do.
In return, you can look forward to a career-defining Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think.
Furthermore, you will receive a comprehensive and rewarding all-round package, excellent training and development, subsidised parking, good administrative support and high-quality technology.
We welcome applications for this post and will consider your CV along with a covering letter.
Your covering letter must answer the following questions as well as an explanation for any gaps in employment on your CV:
- What do you see as the fundamental core skills of a children and families social worker?
- What assessment approaches/models have you used and why?
- What do you see are the benefits of supervision and how would you use it to get the best
from your manager?
Please note that whilst we will shortlist and arrange interviews using a CV, a full application form will need to be completed should you be successful.
Please send your covering letter and CV to Children'sRecruitment@torbay.gov.uk
Download job description Download application form
Postal Address | Telephone Number | |
---|---|---|
Children's Services Recruitment Room FFA 330 Electric House C/O Town Hall Castle Circus, Torquay TQ1 3DR |
csrecruitment@torbay.gov.uk | 01803 208656 |
Reference Number:
Job type: Hybrid
Employment Contract: Permanent
Salary: £25,584 - £27,269 / year
Description:
Torbay Council is seeking a suitable candidate to work in our admissions team. This role is a part time position.
As part of the team you will work to review applications for school placements, working directly with families and school admission colleagues to ensure that children and young people are able to access school placements. The ideal candidate will have knowledge of the admissions processes, have good administrative skills and be proficient in the use of IT.
As a forward facing role, you will need excellent communication skills in both verbal and written form, You must be able to prioritise work, be organised and committed to providing an excellent service in a fast paced environment.
The successful candidate will benefit from working with highly supportive colleagues. They will gain the opportunity of choosing a hybrid working model with the flexibility to accommodate home/office working, alongside a generous annual leave entitlement and the Councils flexi scheme.
Successful candidates will receive support and access to training.
This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/admissions-officer-1/
For an informal chat please contact Susan Mills on 07808030014 or susan.mills@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 27th January 2024.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills:
- Well-developed ICT skills.
- Ability to maintain accuracy and attention to detail.
- Excellent communication skills – ability to convey information accurately, tact, diplomacy, and the ability to deal with a range of customers with differing needs and abilities.
- Thorough, organised, and methodical approach to work.
- Ability to work to deadlines.
Knowledge:
- Basic knowledge of schools/types and functions.
Experience & Qualifications:
- 4 GCSEs A-C or equivalent including Maths and English.
- Experience of working in an office environment.
- Experience in the use of IT packages such as Word, Excel, PowerPoint, email, and the Internet.
Reference Number:
Job type: Hybrid
Employment Contract: Permanent
Salary: £58,348 - £62,540 / year
Description:
Torbay Children’s Services is seeking to appoint one 0.5 Senior Educational Psychologist, registered with the HCPC, to be part of our skilled and friendly team.
This new post has been created following a recent restructure within the Educational Psychology Service in Torbay. Working alongside the newly appointed Principal Educational Psychologist the Senior Educational Psychologists will support with the day-to-day operational planning and management of the educational psychology service by undertaking line management and supervisory duties within the service.
This new role will support wider change within SEND and Children’s Services across the local area partnership, this is an exciting time to be part of Torbay’s next improvement chapter. We are looking for a highly skilled, enthusiastic, and creative Senior EP with a minimum of three years’ experience to work collaboratively with our leadership team and wider partners.
We offer a consultation-based model of service delivery, alongside opportunities for in-depth casework, systemic work and time to further develop professional interests, wherever possible.
We promote solution-focused, person-centred approaches and co-production with our partner agencies to facilitate positive change. We also have main grade opportunities available at the current time and so applicants for the Senior EP post can express an interest in having a joint role within our service.
We are an inclusive and diverse employer, reflecting the community we serve and particularly welcome applications from all underrepresented groups. Torbay Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
For the Senior role we ask that you have:
- An Honours Degree in Psychology acceptable for membership of the BPS.
- A recognised post graduate qualification to practice as an Educational Psychologist and Membership of the HCPC.
- At least 3 years’ experience working as an educational psychologist.
- Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the authority to visit schools, attend meetings, visit clients.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/senior-educational-psychologist/
This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.
For an informal chat please contact Lorraine O'Callaghan on 07795 512027 or lorraine.ocallaghan@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 3rd February 2025.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills:
- Ability to provide effective and visible leadership to a team of professionals.
- Management of people and resources.
- Be able to communicate using clear written and oral information.
- Demonstrate effective communication and inter-personal skills.
- Evidence of successful training and disseminating of information.
Knowledge:
- Considerable knowledge of the professional practice of educational psychology in accordance with the ethical principles of the British Psychological Society.
- Knowledge of solution-focused, strength-based practice and interventions to support positive change.
- Sound understanding of equality issues in providing services, respecting and valuing an individual’s diversity and contributions and thereby seeking to avoid unwitting discrimination.
- Knowledge and skills to monitor the quality and impact of service delivery.
Experience & Qualifications:
- Honours degree in Psychology or equivalent recognised by British Psychological Society (BPS).
- Postgraduate qualification (MSc. or DEdPsych) incorporating professional training in Educational Psychology.
- Membership of professional and academic bodies (e.g., BPS, AEP) and their relevant sub-sections/divisions.
- Considerable experience as a qualified Educational Psychologist who is registered with the HCPC.
- Experience of operational and strategic multi-agency working with professionals and stakeholders demonstrating high level ability to work collaboratively whilst having the confidence to challenge assumptions.
Reference Number:
Job type: Onsite
Employment Contract: Fixed Term Contract
Salary: £30,559 - £33,366 / year
Description:
If you like a role that offers variety and each working day to be different, this job is for you. We are a small unitary authority which means we can make things happen quickly and there’s always something new and interesting happening.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/domestic-abuse-lead/
This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.
For an informal chat please contact Lisa Russel on 01803 208771 or lisa.russell@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 3rd February 2025.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills:
- Ability to interpret and apply relevant Homeless, Housing and Health legislation to ensure that statutory duties are maintained.
Knowledge:
- Detailed knowledge and understanding of case management and the appropriate provision of information to external agencies to ensure safeguarding and data breaches do not occur.
Experience & Qualifications:
- Relevant training undertaken in subject area e.g. illegal eviction, prevention of homelessness etc.
Reference Number:
Job type: Onsite
Employment Contract: Fixed Term Contract
Salary: £27,711 - £30,060 / year
Description:
We are dedicated to helping people who are facing homelessness. The demand for our Housing Options Service is increasing and we think it will continue to do so.
Often through no fault of their own, more and more people are finding themselves at risk of homelessness. The housing market and lack of affordable options make it challenging to help people find the homes they need.
We are determined to change how we respond to homelessness in Torbay. We know we need to develop our service due to increased demand and are committed to developing creative and innovative ways to prevent and relieve homelessness. We want to shift from a reactive offer of help when people are in crisis to be proactive in our prevention activity. We want our approach to empower and enable our clients and the people working with them to find resolutions to the situations they face.
We are investing in additional resources to make sure we deliver our aims and we have an exciting opportunity to join our team as a Domestic Abuse Resettlement Officer.
We are seeking an individual who has either a proven track record of working within a challenging frontline housing service, or has transferable skills, particularly in customer service settings. You will be based in our Housing Options Team and will be an initial point of contact for those at risk of imminent homelessness. The aim of the role is to prevent and relieve homelessness by advising clients of their tenancy rights, help negotiations with landlords and agents, as well as brokering alternative arrangements. We need someone who is:
- An excellent communicator who will give clear and concise advice to customers and landlords.
- A good listener who will be empathetic when helping customers facing challenging personal circumstances.
- A team player who can display our core values and behaviours.
- Great at case management skill, has an eye for detail and can prioritise their work in a demanding environment.
- A natural problem solver who can think creatively to offer resolutions.
If you would like to be a part of our journey to change the how we deliver our service and provide better outcomes for those facing homelessness, then we want to hear from you.
This position is for a fixed term until 31st March 2026.
This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/domestic-abuse-resettlement-officer/
For an informal chat please contact Lisa Russell on 01803 208771 or lisa.russell@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 3rd February 2025.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills:
- To be able to use effectively a range of modes of communication including verbal, email, telephone, formal and in formal reports and in presentations taking into account issues of confidentiality.
Knowledge:
- Knowledge and understanding of case management and the appropriate provision of information to external agencies.
Experience & Qualifications:
- Experience working with vulnerable individuals to achieve outcomes.
Reference Number:
Job type: Hybrid
Employment Contract: Permanent
Salary: £46,703 - £49,764 / year
Description:
The salary includes an amount for a market supplement ranging from £985 to £1054 per year. This market supplement is reviewed annually.
Job Description & Person Specification >
We are looking for an experienced, passionate and committed Social Worker to join our Fostering Intensive Support Team as an Assistant Team Manager.
The Fostering Intensive Support Team in Torbay aims to provide a service which is inclusive, aspirational and forward-thinking. We recognise the needs of our foster carers and the importance of providing the best possible service to our foster carers and young people as they progress into adulthood.
You will have good, demonstrable knowledge of the relevant legislation, fostering national minimum standards and regulations and policy frameworks related to fostering and care-experienced young people and young adults.
You will contribute to developing team and wider service improvements and working across Children’s Services to ensure that all the work we do including supervision, visits to foster carers and multi-agency meetings are child centred and focused on improving outcomes for our children, achieving stability for them in their foster placements and sufficiently and effectively supporting our carers to feel competent, motivated and equipped in meeting the needs of our children.
The role will involve you being the lead professional supporting several fostering families/connected carers.
You will support the further embedding of a restorative practice led culture of continual improvement and quality assurance within the team.
You will support the team manager to ensure compliance and practice standards are maintained to the highest level.
You will be expected to participate in specialist project work across the service, and to promote creative and evidence-based practice within the team and deliver training to our foster carers.
You will provide supervision to a small number of social workers and community workers to ensure staff wellbeing and performance. You will lead by example and work with the foster carers allocated to you and Social Workers with varying levels of practice experience.
This is an exciting and challenging role that should be seen as a step towards management opportunities in the future. In return for your commitment and hard work, Torbay will support you with relevant training and development opportunities delivered via the Learning Academy. A robust transition and support plan will be implemented with you when you commence your post and this will be regularly reviewed.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/assistant-team-manager-1/
This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.
For an informal chat please contact Lumi Burtic on 01803208100 or luminita.burtic@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 03rd February 2025.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills:
- Ability to work in an open and challenging way with families.
- Ability to demonstrate skills in mediation, negotiation and problem solving.
- Able to assess situations with clarity and sensitivity and act professionally in crisis situations.
- Demonstrate skills in working to achieve focussed outcomes.
- Ability to mentor others that upholds and promotes the ethical principles and values that guide professional practice and thereby ensures compliance with policies.
Knowledge:
- Good understanding of the full range of activities delivered by the Authority and partners in relation to children, young people and families.
- Has a developed knowledge of Social Care policies and procedures, and makes themselves continually aware of new Child Care legislation and National Guidance.
- Awareness of effective management practices.
- Thorough understanding of current legislation and guidance and developments in services to children young people and families.
- Demonstrates an advanced and detailed knowledge of child development, attachment theory, anti discriminatory practice, the Framework for assessment of children in needs and their families, social work theory and methods.
Experience & Qualifications:
- Social Work qualification eg DipSW, CQSW, CSS or equivalent.
- Current Registration Certificate from Social Work England.
- Significant post qualification experience of working with children and families in the context of current legislation and government initiatives.
- Significant qualification experience of working in a local authority setting.
- Experience of managing or supporting others and assuring compliance to policy and procedures.
Reference Number:
Job type: Fully remote
Employment Contract: Permanent
Salary: £25,584 - £27,269 / year
Description:
Do you enjoy working outdoors, helping people and have great communication skills?
- comfortable and enjoy dealing with members of the public
- able to handle any conflicts in a calm manner
- happy to work out-doors in all weathers as this is an active role where you will be walking up to 10 miles per day
- comfortable working alone, as part of a team acting on your own initiative to achieve the standards set out in our operational guidance
- self-motivated and have a good deal of resilience
- friendly, polite, and willing to offer support, advice and assistance to colleagues and customers
- The ability to work as a team or on your own, patience and tact
- An assertive but polite approach
- The ability to handle difficult situations in a calm and professional way
- An awareness of health and safety
- The ability to make decisions
- Good numeracy skills and the ability to keep accurate records
- PC skills would also be an advantage, as you will be using a handheld device daily
In addition to the advertised, salary enhancements are paid for working after 8pm, and on Sundays and Bank Holidays. This equates to around £2,500 per year.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/multi-skilled-civil-enforcement-officer-37-hours/
For an informal chat please contact John Peters on 07393 796368 or john.peters@torbay.gov.uk.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills:
- Experience of working in a customer focussed environment.
Knowledge:
- Ability to demonstrate effective knowledge and understanding of parking restrictions.
Experience & Qualifications:
- A full valid driving licence.
Reference Number:
Job type: Onsite
Employment Contract: Permanent
Salary: £42,496 - £45,765 / year
Description:
Job Description & Person Specification >
Torbay Multi Agency Safeguarding Hub (MASH) have a rare opportunity for you to join us as an experienced Social Worker in our busy and highly supportive team of Social Care, Police, Health, Education and Probation.
Torbay have been on an exciting improvement journey and are making a real difference to the lives of our children and young people. OFSTED praised our MASH stating ‘Clear and well-established systems provide timely and effective management oversight of referrals. The co-location of early help coordinators with professionals from partner agencies who have a responsibility for safeguarding adds value, leading to swift and proportionate threshold decisions.’
You will be highly motivated and confident in supportively challenging our partners when working through contacts and referrals. You will be skilled in gathering information from a range of sources to formulate a high-quality analysis and make a sound threshold decision within 24 hours of receiving a referral. You will have excellent organisational skills and ability to prioritise and be able to incorporate safety planning into your decision making.
In return, you can look forward to a career-defining. Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think. Don't take our word for it, come and meet us and we will talk about, and introduce you to people just like you who have benefited from the opportunities we offer. If you are thinking about it, don't hesitate, pick up the phone or hit the keyboard. You have nothing to lose!
This is an office based role.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/experienced-social-worker/
This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.
For an informal chat please contact Polly Tresidder on 01803 208728 or polly.tresidder@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 3rd February 2025.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills:
- Able to assess situations with clarity and sensitivity and act professionally in crisis situations.
- Ability to demonstrate skills in mediation, negotiation and problem solving.
- Ability to work in an open and challenging way with families.
- Demonstrate skills in working to achieve focussed outcomes.
- Ability to implement anti-discriminatory and anti-oppressive principles in all areas of work practice.
Knowledge:
- Good understanding of the full range of activities delivered by the Authority and partners in relation to children, young people and families.
- Has a developed knowledge of Social Care policies and procedures, and makes themselves continually aware of new Child Care legislation and National Guidance.
- Awareness of effective management practices.
- Thorough understanding of current legislation and guidance and developments in services to children young people and families.
- Demonstrates an advanced and detailed knowledge of child development, attachment theory, anti-discriminatory practice, the framework for assessment of children in need and their families, social work theory and methods.
Experience & Qualifications:
- Social Work degree qualification, e.g., Dip SW, CQSW, CSS or equivalent.
- Social Work England Registered.
- Significant post qualification experience of working in a local authority setting with children and families in the context of current legislation and government initiatives.
- Experience of complex Child Protection cases and Court proceedings under the Children’s Act 1989.
- Commitment to evidence of applying an evidenced informed practice approach.
Reference Number:
Job type: Hybrid
Employment Contract: Permanent
Salary: £30,559 - £33,366 / year
Description:
We are looking to appoint an enthusiastic and motivated individual to the role of Housing Officer. This role will see you working alongside the Housing Manager responsible for managing the social housing stock for Torbay Council.
- Ability to work with challenging people and situations.
- Able to listen actively and non-judgementally.
- Flexible and able to work on own and as part of a team.
- Proven experience of working in a social housing environment.
- Good up to date knowledge of social housing and law.
- Working knowledge of relevant regulations and good practice.
- Experience of implementing policies and procedure.
- Literacy and numeracy equivalent to passes in GCSE English and Maths.
- NVQ level 3 in relevant area.
- Full current driving license.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/housing-officer-1/
For an informal chat please contact Anita Merritt on 07464517682 or anita.merritt@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 10th February 2025.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills:
- Ability to work with challenging people and situations.
- Judgement and decision-making skills.
- Flexible and able to work on own and as part of a team.
- Develop effective working relationships.
- Effective problem solver.
Knowledge:
- Service user involvement and consultation.
- Knowledge of relevant regulations and good practice.
- Knowledge of landlord, tenant and housing legislation and welfare benefits.
- Knowledge of safeguarding policies and processes (particularly regarding vulnerable adults).
Experience & Qualifications:
- CIH Housing Certificate or equivalent standard qualification (or working towards).
- Experience of working with tenants, tenant organisations and external agencies.
- Experience of implementing policies and procedure.
- Experience of providing advice and support on a range of tenancy issues.
Reference Number:
Job type: Onsite
Employment Contract: Fixed Term Contract
Salary: £27,711 - £30,060 / year
Description:
We are dedicated to helping people who are facing homelessness. The demand for our Housing Options Service is increasing and we think it will continue to do so.
- An excellent communicator who will give clear and concise advice to customers and landlords.
- A good listener who will be empathetic when helping customers facing challenging personal circumstances.
- A team player who can display our core values and behaviours.
- Great at case management skill, has an eye for detail and can prioritise their work in a demanding environment.
- A natural problem solver who can think creatively to offer resolutions.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/housing-options-resettlement-officer/
This position is for a fixed term until 31st March 2026.
For an informal chat please contact Lisa Russell on 01803208771 or lisa.russell@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 17th February 2025.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills:
- To be able to use effectively a range of modes of communication including verbal, email, telephone, formal and in formal reports and in presentations taking into account issues of confidentiality.
- To be able to communicate with clarity, tact and purpose in all relevant situations.
- Ability to form appropriate professional relationships and boundaries with clients.
Knowledge:
- Working knowledge of risk assessments, Safeguarding,
- Knowledge of the roles and responsibilities of Statutory and voluntary agencies and experience of liaising with them.
- Knowledge of how to access accommodation and rent a property.
Experience & Qualifications:
- Professional qualification in housing or related area of work.
Disability Confident and Mindful employer
We are a Disability Confident Employer Opens in a new window False. The Disability Confident symbol is awarded by Jobcentre Plus to employers who have made commitments to employ, keep and develop the abilities of disabled staff.
We are also a Mindful Employer Opens in a new window False and we are positive about mental Health.
Other Vacancies
For all other job vacancies within Torbay Council outside of Social Work please visit the Applying for a job page.
18483,18531,18484Guidance notes on applying for a job with Torbay Council.
Guidance notes on applying for a job with Torbay Council.
Information provided on this form will be used for statistical purposes only and will not be used as part of the recruitment selection process.
Privacy Notice
We are committed to protecting your privacy. Our privacy notice explains why we collect your personal information and how we use it.
Contact Children's Services Recruitment
- Email: csrecruitment@torbay.gov.uk
- Tel: 01803 208656
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