Reference Number: CSESW

Job type: Childrens Social Care

Employment Contract: Full Time - Permanent

Salary: £42,440 to £45,718 (including Market Supplement)

Number of hours: 37

Location: Tor Hill House
Union Street
Torquay
TQ2 5QW

Join Torbay Children's Services as an Experienced Social Worker and you'll be part of a progressive team dedicated to making young lives everything they should be. We’ve responded to the pandemic by raising our game, both in our service development and the support we’ve shown our people.

Together, we’re responding to some serious challenges.

Child abuse, exploitation and neglect don’t just damage young lives, they destroy promising futures before they even get a chance to be lived. Our transformation has lowered caseloads, increased training and supervision, developed brilliant external partnerships and introduced sector-leading technology.

And it's starting to bear fruit. OFSTED praised both the visibility of our Senior Leadership Team, our agile response to the pandemic, and the progress we continue to make, both in maintaining services and developing virtual ones by working strategically with our partners. The successful introduction of our new service model, these factors, the reports state has 'helped to accelerate the pace of change over the past six months.'

As part of our improvement journey, we are looking to recruit experienced social workers across a number of key teams including Operational Services, Single Assessment and Children Looked After.

Good social workers are at the heart of everything we do. You'll manage a complex, varied caseload, as well as acting as a mentor to less experienced team members - providing them with coaching and guidance so that they can develop their skills to support families to build resilience and facilitate positive change.

In return, you can look forward to a career-defining Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think.

Furthermore, you will receive a comprehensive and rewarding all-round package, excellent training and development, subsidised parking, good administrative support and high-quality technology.

We welcome applications for this post and will consider your CV along with a covering letter.

Your covering letter must answer the following questions as well as an explanation for any gaps in employment on your CV:

• What qualities would you bring to the role of Senior Practitioner, and how would you use these to develop staff whilst also supporting the manager?
• Managing competing priorities and meeting deadlines/timescales on your own caseload is a requirement of this role. How would you achieve this when supporting others at the same time?
• What do you see are the benefits of supervision and how would use it to get the best from your manager?

Please note that whilst we will shortlist and arrange interviews using a CV, a full application form will need to be completed should you be successful.

Please send your covering letter and CV to Children'sRecruitment@torbay.gov.uk

Download job description Download application form

Reference Number: CSNQSW

Job type: Children's Services

Employment Contract: Full Time - Permanent

Salary: £37,938 to £40,476

Number of hours: 37

Location: Tor Hill House
Union Street
Torquay
TQ2 5QW

Working in Torbay as a ASYE Social Worker has been described by a member of our current cohort as the ‘best place to work’ (December 2017). Our aim is to provide you with an Assessed and Supported Year in Employment with the emphasis on support! From the outset the learner agreement will set out what you understand to be your learning needs following the completion of your qualifying social work degree. This process will include reviewing the Knowledge and Skills Statements to ensure we target those areas you need support in most. Following this you will be able to review your learning needs at four and six months as we recognise that you ‘don’t know, what you don’t know’ and sometimes you need to be in a team and undertaking casework to find this out. You’ll be supported with regular supervision as well as high quality learning and development opportunities.

Within Torbay we’re a little unique and we have an established Joint Preceptorship that enables you to access four days of learning and development with newly qualified health professionals such as health Visitors and midwives. This has proved a successful way to support newly qualified professionals in developing quality multi-agency working practices. We know from our health colleagues inspection that this approach doesn’t happen anywhere else in the country.

Torbay can also offer you cutting edge technology to support you within your role, and if this makes you nervous don’t worry there is IT training on hand to support this area too.

So if you’re a newly qualified social worker looking to work across the three towns of Torbay (Brixham, Paignton and Torquay) follow the links below to download a job description and apply today.

Download job description Download application form

Reference Number: CSSW

Job type: Childrens Social Care

Employment Contract: Full Time - Permanent

Salary: £37,938 to £40,476

Number of hours: 37

Location: Tor Hill House
Union Street
Torquay
TQ2 5QW

Join Torbay Children's Services as a social worker and you'll be part of a resurgent team taking an ambitious new approach to very challenging work.

Child abuse, exploitation and neglect don’t just damage young lives, they destroy promising futures before they even get a chance to be lived.

Our transformation has lowered caseloads, increased training and supervision, developed brilliant external partnerships and introduced sector-leading technology.

And it's starting to bear fruit. OFSTED concluded that the ‘Senior Leadership Team is now well placed to continue to deliver the ambitious and well-targeted plan.’ As part of our improvement journey, we are looking to recruit experienced social workers across a number of key teams including Operational Services, Single Assessment and Children Looked After.

Good social workers are at the heart of everything we do. 

In return, you can look forward to a career-defining Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think.

Furthermore, you will receive a comprehensive and rewarding all-round package, excellent training and development, subsidised parking, good administrative support and high-quality technology.

We welcome applications for this post and will consider your CV along with a covering letter.

Your covering letter must answer the following questions as well as an explanation for any gaps in employment on your CV:

• What do you see as the fundamental core skills of a children and families social worker?
• What assessment approaches/models have you used and why?
• What do you see are the benefits of supervision and how would you use it to get the best
  from your manager?

Please note that whilst we will shortlist and arrange interviews using a CV, a full application form will need to be completed should you be successful.

Please send your covering letter and CV to Children'sRecruitment@torbay.gov.uk

Download job description Download application form

Reference Number:

Job type: Hybrid

Employment Contract: Fixed Term Contract

Salary: £37,938 - £40,476 / year

Description:

Skills:

• Ability to plan programmes of work in advance and provide a risk based methodology. 
• To be able to use an effective range of modes of communication including, email, telephone, formal and informal reports taking into account issues of confidentiality. 
• Robust risk assessment, auditing, inspection and investigation skills. 

Knowledge:

• Sound knowledge of Electronic Fire/H&S Management systems and their application in the management of Fire Safety. 
• Risk-based management of Fire and or Health and Safety, including prioritisation, mitigation escalation processes. 
• Knowledge of asset management within a large and/or diverse organisation. 

Experience & Qualifications:

• Asset Management and/or Fire Safety experience in a large/complex or diverse working environment. 
• NEBOSH Certificate in Fire Safety or equivalent. 
• Use of electronic systems in the management and prioritisation of risk. 

Apply

Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £30,559 - £33,366 / year

Description:

Skills:

• Will effectively use a range of modes of communication including, formal and informal reports and presentations taking into account issues of confidentiality. Will communicate with clarity, tact and purpose in all relevant situations. 
• Will deal with difficult situations in a calm and sympathetic manner, especially in dealing with vulnerable individuals in complex situations. 
• Good organizational ability, particularly self-organization, seeing tasks through to a successful conclusion, whilst working to tight deadlines. 
• Will demonstrate effective investigatory skills evaluating evidence and seeking and questioning if further information is required. 
• Attention to detail and to maintain accurate records to provide accountability and deliverability. 

Knowledge:

• Working in a multi-agency environment. 
• Effective understanding of Environmental legislation including the Clean Neighbourhood and Environment Act, Environmental Protection Act and ASB legislation. 
• Knowledge of the roles and responsibilities of Statutory and voluntary agencies and experience of liaising with them. 

Experience & Qualifications:

• Responding to competing and changing priorities. 
• Resolving problems with a high degree of discretion, sensitivity and advocacy. 
• Experience of dealing with a wide range of people in challenging situations. 
• Demonstrate experience of undertaking an investigation from initial complaint to a successful outcome. 
• Experience of partnership working. 

Apply

Reference Number:

Job type: Hybrid

Employment Contract: Fixed Term Contract

Salary: £27,711 - £30,060 / year

Description:

• The ability to work as a team or independently, with patience and tact.
• Knowledge and understanding of the commissioning cycle.
• The ability to handle difficult situations calmly and professionally.
• Ability to research, analyse and evaluate a broad range of social care information and data.
• The ability to make decisions and escalate issues when needed.
• Good IT and numeracy skills and the ability to keep accurate records.

• You'll get the support of an experienced and enthusiastic team focused on delivering the best social care outcomes for residents of Torbay. 
• We also offer training and development opportunities, which include specialist commissioning training.
• Torbay Council offers standard benefits, including 25 days annual leave, a pension scheme, and some not-so-standard benefits as part of our employee benefits scheme – so if you would like to hop on a new bike (cycle to work scheme) or enjoy retail shopping, you can access discounts via Mylifestyle at Edenred!

Skills:

• Interpersonal and communication skills, including the ability to communicate effectively with a range of people, service users, suppliers all levels within the Authority, external agencies, and partner organisations. 
• Ability to research, analyse and evaluate.
• Ability to interpret complex information/data.
• Numerical and analytical skills.
• Proven organisational and time management skills.

Knowledge:

• Knowledge and understanding of all elements of the Commissioning Cycle. 
• Knowledge of Microsoft Office applications. 
• Knowledge of quality assurance frameworks. 
• Experience of dealing effectively with the public and specific agencies. 
• Experience of financial procedures and an aptitude for dealing with figure work. 

Experience & Qualifications:

• Educated to ‘A’ level standard as a minimum (to prove ability to research and analyse information) or equivalent. 
• Experience of maintaining, developing, and manipulating spreadsheet and database records. 
• Understanding and experience of interpreting complex statistical information. 
• Experience of performance management systems to achieve continuous service improvement. 
• Experience of working with a wide range of partners, stakeholders, and external customers. 

Apply

Reference Number:

Job type: Hybrid

Employment Contract: Fixed Term Contract

Salary: £37,938 - £40,476 / year

Description:

• Coordinate performance reporting and support delivery of the Council’s Capital Programme, ensuring projects remain on time and budget.
• Support the Capital and Growth Board with reporting, governance, and financial oversight.
• Monitor and report on grant funding, ensuring compliance with grant conditions.
• Assist in budget management, financial transparency, and stakeholder communication.
• Work collaboratively across council departments and external organisations to ensure the success of capital projects.

Skills:

• Proven project management skills and experience. 
• Ability to communicate effectively to all levels of stakeholders. 
• Capable of assimilating, interpreting, and communicating complex information to inform decision making. 
• Proficient in the use of Microsoft Office applications such as Teams, Word, PowerPoint and Excel. 

Knowledge:

• Expert working knowledge of specialist techniques and tools for planning, monitoring and controlling programmes and projects. 
• Significant theoretical understanding of the application of programme and project management methodologies, such as PRINCE2, Association of Project Management (APM) and/or other project industry standards. 
• Effective knowledge of budget and resource management procedures and mechanisms. 

Experience & Qualifications:

• Experience of delivering large scale complex projects including performance monitoring, budgetary control and risk management. 
• Experience in stakeholder management and engagement across a wide range of internal and external departments and organisations up to executive level. 
• Detailed budget management, profiling, and cost control experience. 
• PRINCE2, Association of Project Management (APM), or equivalent project/programme management qualification. 

Apply

Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £30,559 - £33,366 / year

Description:

Skills:

• Ability to manage events from concept to delivery including production of Event Management Plans (EMPs) to the highest standards.
• Good event planning and delivery skills.
• Strong attention to detail skills and be able to work to deadlines.

Knowledge:

• Knowledge of the events industry and suppliers. 
• Knowledge of events, event spaces and how these work effectively in the production and organisation of events.

Experience & Qualifications:

• Demonstrable experience of event management, from conception through to completion preferably from a local government perspective.
• Experience of writing concise and complete Event Management Plans along with encompassing risk assessments.

Apply

Reference Number:

Job type: Onsite

Employment Contract: Fixed Term Contract

Salary: £30,559 - £33,366 / year

Description:

• Communicate excellently and give clear and concise advice to customers and landlords.
• Listener and display empathy when helping customers facing challenging personal circumstances.
• Work closely with relevant departments and providers to ensure properties are well maintained and cleaned appropriately.
• Carry out regular inspections and inventories of temporary accommodation to ensure properties remain safe and arrange prompt repairs to ensure they are complainant with relevant legislation.
• Maintain accurate records to ensure the management of the properties can be evidenced.
• Exhibit our core values and behaviours.
• Display great case management skill, has an eye for detail and can prioritise their work in a demanding environment.
• Be a natural problem solver who can think creatively to offer resolutions.

Skills:

• To be able to communicate with clarity, tact and purpose in all relevant situations. 
• Effective organisational ability, particularly self-organisation, ability to see tasks through to a successful conclusion.

Knowledge:

• Knowledge of a variety of private sector lettings arrangements. 

Experience & Qualifications:

• Demonstrate experience of successful partnership working leading to measurable improvements in outcomes.

Apply

Reference Number:

Job type: Onsite

Employment Contract: Permanent

Salary: £27,711 - £30,060 / year

Description:

Skills:

• Ability to work as part of a team.
• Experience of customer focused, face to face environment.
• Ability to deal with people at all levels in a tactful, diplomatic and confident manner. 
• Ability to deal with distressed/bereaved/emotional people. 
• Ability to handle confidential information sensitively. 

Knowledge:

• Knowledge and practical experience of Microsoft including Teams, Excel, Word and Outlook.
• Knowledge of handling confidential information and applying Data Protection.
• A good standard of written English. 

Experience & Qualifications:

• Experience in working as part of a team. 
• Public speaking. 
• Good time keeping. 
• Record keeping and inputting data with attention to detail. 

Apply

Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £30,559 - £33,366 / year

Description:

• Communicate excellently and give clear and concise advice to customers and landlords.
• Listen and display empathy when helping customers facing challenging personal circumstances.
•  Work closely with relevant departments and providers to ensure properties are well maintained and cleaned appropriately.
•  Exhibit our core values and behaviours.
•  Display great case management skill, has an eye for detail and can prioritise their work in a demanding environment.
•  Be a natural problem solver who can think creatively to offer resolutions.

Skills:

• Ability to interpret and apply relevant Homeless, Housing and Health legislation to ensure that statutory duties are maintained. 
• Ability to deal with difficult situations in a calm and sympathetic manner, especially in dealing with vulnerable individuals in complex situations. 
• Attention to detail and ability to maintain accurate records to provide accountability, deliverability and to be used as evidence if required. 

Knowledge:

• Current and in-depth knowledge of homelessness legislation, case law, codes of practice. 
• Detailed knowledge and understanding of case management and the appropriate provision of information to external agencies to ensure safeguarding and data breaches do not occur. 
• Knowledge of the local housing environment and housing letting schemes including Devon Home Choice. 

Experience & Qualifications:

• Conducting interviews and assessments of applicants under the Housing Act 1996, Part VII Significant experience in homelessness advice or related work. 
• Educated to at least HND level or equivalent. 
• ECDL or equivalent IT experience. 

Apply

Reference Number:

Job type: Onsite

Employment Contract: Permanent

Salary: £25,584 - £27,269 / year

Description:

• Comfortable and enjoy dealing with members of the public. 
• Able to handle any conflicts in a calm manner. 
• Happy to work out-doors in all weathers as this is an active role where you will be walking up to 10 miles per day.
• Comfortable working alone, as part of a team acting on your own initiative to achieve the standards set out in our operational guidance. 
• Self-motivated and have a good deal of resilience. 
• Friendly, polite, and willing to offer support, advice and assistance to colleagues and customers. 

• The ability to work as a team or on your own, patience and tact.
• An assertive but polite approach.
• The ability to handle difficult situations in a calm and professional way.
• An awareness of health and safety.
• The ability to make decisions.
• Good numeracy skills and the ability to keep accurate records.
• PC skills would also be an advantage, as you will be using a handheld device daily.

Skills:

• Experience of working in a customer focussed environment.

Knowledge:

• Ability to demonstrate effective knowledge and understanding of parking restrictions.

Experience & Qualifications:

• A full valid driving licence. 

Apply