Overview and scrutiny annual report for 2023 - 2024
This year has been a busy year for Overview and Scrutiny, following Local Government Elections in May 2023 and continuing to respond to the issues arising from the cost-of-living crisis, as well as working with our communities and partners to make improvements in respect of services for our children as well as holding partners in health to account and being a critical friend to our adult social care service through the main Board and the Children and Young People’s Overview and Scrutiny Sub-Board and Adult Social Care and Health Overview and Scrutiny Sub-Board.
We continued to take a leading role in the Leader and Cabinet’s Budget development for 2024/2025 and I am pleased that most of our recommendations informed the final budget proposals. In addition to the budget, the Board and it’s Sub-Boards have investigated several issues and I believe has made a notable difference in some of the key decisions made by the Cabinet, the public and private sector partners. I would like to particularly draw attention to the following parts of the report:
Spotlight Review of South West Water - Our review of issues around water quality in Torbay was a timely piece of work as this matter continues to be in the media over the last 12 months. The Board invited South West Water along to a meeting and we were able to hold the company to account around the public of Torbay’s concerns.
Spotlight Review of Child and Adolescent Mental Health Services (CAMHS) - It was particularly heartening to hear directly from the voice of young people around their experiences of this service.
Spotlight Review of Dementia Support in Torbay - Raised awareness of the need for advanced dementia care and training, which would be addressed through the development of a co-produced Dementia Strategy to ensure that Torbay residents can access information and support they need.
I would like to take this opportunity to thank everyone who has played a part in contributing towards the work of the Council’s Overview and Scrutiny Boards, Sub-Boards and Panels. Particular thanks should go to Councillor Adam Billings and Councillor Yvonne Twelves who have both ably Chaired the Board prior to my appointment in December 2023. Overview and Scrutiny, the Cabinet and our key partners in Health, the voluntary sector and Police have continued to work together to try to make a positive difference for the people of Torbay.
There have been a number of changes to the Leadership and membership of Overview and Scrutiny over the past year.
Overview and Scrutiny Co-ordinator:
Councillor Billings from May 2023 until July 2023
Councillor Twelves from 7 September 2023 until 7 December 2023
Councillor Steve Darling since 7 December 2023
The Overview and Scrutiny Co-ordinator is supported by Scrutiny Lead Members:
The Overview and Scrutiny Board meets monthly with Task and Finish Panels created to consider topics in greater detail. During the last year the following Members have served on the Overview and Scrutiny Board: Councillors Billings, Brook, Bryant, Cowell, Steve Darling, Douglas-Dunbar, Fellows, Fox, Harvey, Hutchings, Johns, Joyce, Law, Barbara Lewis, Long, Maddison, Strang, Jackie Thomas, Tolchard and Twelves.
There are two dedicated Sub-Boards:
The Adult Social Care and Health Overview and Scrutiny Sub-Board provides greater focus on issues in relation to adult social care and health and fulfils the statutory health overview and scrutiny function and normally meets monthly.
This Board comprised of five Councillors and was Chaired by the Scrutiny Lead for Adult, Community Services, Public Health and Inequalities - Councillor Joyce. During the last year the following Members have served on the Sub-Board: Councillors Billings, Fellows, Harvey, Johns, Joyce, Barbara Lewis, Long, Maddison, Tolchard and Twelves. Representatives from Healthwatch Torbay and the Voluntary Sector Network were appointed as non-voting co-opted members on the Board to help provide independent expert advice.
The Children and Young People’s Overview and Scrutiny Sub-Board is responsible for overview and scrutiny of Children’s Services and meets bi-monthly.
This Sub-Board comprised of five Councillors and was Chaired by the Scrutiny Lead for Children’s Services – Councillor Law. During the last year the following Members have served on the Sub-Board: Councillors Billings, Fellows, Joyce, Law, Nicolaou, Tolchard and Twelves. Representatives from Devon and Cornwall Police, Play Torbay, Voluntary and Community Setor and Alternative Provision (Education) and the Church of England Diocese to help provide the voice of the child or young person and independent expert advice.
To make recommendations to the Cabinet, Council or key partners in accordance with following principles:
Meetings:
Are open to the public to attend.
Attending public meetings;
The Adult Social Care and Health Overview and Scrutiny Sub-Board has undertaken the statutory health scrutiny duty (on behalf of the main Board) providing oversight of health services in Torbay and clinical services across the peninsula and has also taken part in masterclass sessions run by Devon County Council. It has held our health partners to account including Torbay and South Devon NHS Foundation Trust, One Devon and NHS England for delivery of services to the residents of Torbay.
The Overview and Scrutiny Board continued to receive regular reports on the Council’s revenue and capital budgets and monitor key performance indicators. It has closely monitored and challenged the performance and outcomes for children holding the Cabinet and our key partners to account through the Children and Young People’s Overview and Scrutiny Sub-Board.
The Overview and Scrutiny Board and its Sub-Boards provided feedback during the development of the following Council’s key Policy Framework Documents.
The Overview and Scrutiny Board continue to seek to complement the work of the Cabinet, with Quarterly Overview and Scrutiny Leadership meetings held between the Overview and Scrutiny Co-ordinator, Overview and Scrutiny Board Vice-Chairman, Group Leaders and Chairman of the Audit Committee to review work programmes and determine where Overview and Scrutiny can add value.
Monthly briefings have enabled better member engagement and more focussed debate at Board meetings, developing key lines of questioning and exploring upcoming items to ensure relevant items are considered at the right time with key attendees invited to contribute towards discussions. They have also monitored implementation of recommendations and received updates on topics to determine if they should be included in the Work Programmes. The Forward Plan was also used as a tool to identify key issues for consideration by the Board and Sub-Boards.
At its first meeting of the year, the Overview and Scrutiny Board considered a report on the future operation of Overview and Scrutiny which sought to encourage greater awareness and engagement both across the Council and in the community of the important role of Overview and Scrutiny.
The report included ten recommendations – see Operation of Overview Scrutiny.pdf. The following actions have been taken to address these recommendations:
The Overview and Scrutiny Board held a Spotlight Review on issues of concern regarding services provided by South West Water (SWW) and how the Council could work together with SWW to improve outcomes and communication for the residents of Torbay. The Panel heard evidence from the Director of Waste Water Services, Recovery, Treatment and Networks; Waste Water Services Regional Operations Manager; Operations Manager; Tor Bay Harbour Master and Divisional Director – Maritime & Coastal Services and Principal Policy and Project Planner, Strategy and Project Management. The review resulted in:
Full details on this Spotlight Review can be viewed at Agenda for Overview and Scrutiny Board on Thursday, 5 October 2023, 5.30pm
The Overview and Scrutiny Board established a Review of Events, Culture and Tourism Task and Finish Group who worked with the Cabinet Member for Pride in Place, Culture & Events and Parking, the Divisional Director Economy, Environment and Infrastructure, the Service Manager for Culture and Events, the Executive Director of Torbay Culture and the Chief Executive of the English Riviera Business Improvement District to explore issues around:
This Review resulted in the following:
The full report and details of the Cabinet’s response to the Review can be viewed at Agenda for Cabinet on Tuesday, 19 March 2024, 5.30pm
The Children and Young People’s Overview and Scrutiny Sub-Board has had a busy year working with and holding to account the Director of Children’s Services and Cabinet Member for Children’s Services and our key partners across a wide range of topics.
In response to feedback the time of the Sub-Board meetings will be amended from 9.30 am - 12.30 pm to 3pm - 6pm with effect from June 2024 to enable more young people to attend the meetings.
The Children and Young People’s Overview and Scrutiny Sub-Board undertook a Spotlight Review on Child and Adolescent Mental Health Services (CAMHS). They heard evidence from young people, members of the public, School Representative, Healthwatch Torbay, NHS Devon, the Director of Children’s Services, Public Health, Clinical Director CAMHS, Child and Family Devon, Devon Partnership NHS Trust and Torbay and South Devon NHS Foundation Trust. The Review acknowledged that it was a multi-agency partnership responsibility to ensure that the needs of our children and young people requiring support for their mental health needs are met.
The Review resulted in the following:
Full details of the Spotlight Review can be viewed at Agenda for Children and Young People's Overview and Scrutiny Sub-Board on Thursday, 7 December 2023, 1.30pm.
The Adult Social Care and Heath Sub-Board has spent the last 12 months getting up to speed and understanding the complexities of adult social care and health. This included the new Care Quality Commission Regulation of local authority functions relating to Adult Social Care with a similar inspection regime to Children’s Services which is carried out by Ofsted, as well as the new Integrated Care Organisation and Board arrangements which had come into force regionally.
The Sub Board held Torbay and South Devon NHS Foundation Trust to account for the delivery of services at Torbay Hospital and continue to receive regular updates in relation to the delivery of the capital programme and redesign of Torbay Hospital.
The Adult Social Care and Health Overview and Scrutiny undertook a Spotlight Review on homelessness to:
As part of the Review Members visited the Leonard Stocks Hostel and temporary accommodation facility at Morgan Avenue. They also viewed a video which was commissioned as part of the Safer Street grant funding which provided a human face to homelessness and the valuable work undertaken by the Leonard Stocks Hostel. They heard evidence from the Divisional Director of Community and Customer Services, the Head of Housing Needs, the Anti-Social Behaviour and Noise Lead Officer, the Service Manager Torbay Recovery Initiatives (Torbay Drug and Alcohol Services), the Locality Practice Lead (South), and the Chief Executive of the Citizen’s Advice Bureau.
The Review resulted in:
The full report and details of the Cabinet’s response to the Review can be viewed at Agenda for Cabinet on Tuesday, 9 January 2024, 5.30pm.
The Adult Social Care and Health Overview and Scrutiny Sub-Board undertook a Spotlight Review on Dementia to understand support and services available to people living with Dementia and people Caring for those living with Dementia in Torbay, together with the challenges currently faced and how this could be improved. They heard evidence from the Director of Adult and Community Services, Divisional Director of Adult Social Care, Consultant in Public Health, Head of Integrated Care (South West) NHS Devon, Community Services Manager (Health and Social Care) Torbay and South Devon NHS Foundation Trust/Devon Care Partnership, Chief Executive Officer Healthwatch Torbay, Chief Officer Age UK Torbay, Chief Executive Rowcroft Hospice.
The Review resulted in:
The background to the Review can be viewed at Agenda for Adult Social Care and Health Overview and Scrutiny Sub-Board on Thursday, 14 March 2024, 2pm. It is expected that the Review will be considered at the Cabinet meeting on
The Overview and Scrutiny work programme needs to be flexible in order to address any issues that arise throughout the Municipal Year. A number of new topics were added to the programme during the year and the timing of some of the items was varied to enable key items to be considered in a timely manner.
The Work Programmes for 2024/2025 will be submitted to Overview and Scrutiny Board on 10 April 2024 and then to the subsequent Sub-Boards.
Overview and Scrutiny will continue with its flexible approach to work programming to ensure that it is able to react to issues as they arise and in respect of Task and Finish Review Panels and Spotlight Reviews, which will be subject to available staff resources.
The call-in process is one of the mechanisms which can be used to hold the Cabinet to account. The purpose of a call-in is to examine the decisions reached by the Cabinet (or other decision makers) and the reasoning behind those decisions. The process enables further public debate to be held on the subject. The Overview and Scrutiny Board can then consider whether in their view, the decision was appropriate and make recommendations accordingly.
There were three call-ins during 2023/2024.
The Overview and Scrutiny Boards and Panels engage with a wide selection of groups, organisations and individuals. We welcome the opportunity to hear from members of the public at our meetings whose input is important in understanding the concerns and needs of our communities. To support this approach and in addition to the statutory education co-opted members the Children and Young People’s Overview and Scrutiny Sub-Board includes a number of non-voting co-opted members to provide independent expert advice and help represent the voice of the child and young person.
Representatives from Healthwatch Torbay and the Voluntary Sector Network were also appointed as non-voting co-opted members on the Adult Social Care and Health Overview and Scrutiny Sub-Board to help provide independent expert advice together with relaying a service user perspective.
Attend meetings – our scrutiny meetings are open to the public and you are welcome to come along and listen to the debate and discussion. Please note that reports may be considered in private if they contain confidential information.
Overview and Scrutiny
Torbay Council
Town Hall
Torquay
TQ1 3DR