If someone living in your home needs care and moves:

  • in with family or friends
  • to a care home, nursing home or hospital

and without them, only one adult lives there, you can apply for a 25% discount on your council tax.

  Tell us someone is in hospital or a care home

Empty property

You may not have to pay council tax if a property is empty because someone:

  • is a permanent resident with family or friends or in a hospital or nursing/care home
  • is living elsewhere to receive care due to:
    • old age
    • illness
    • disablement
    • past or present alcohol or drug dependence
    • past or present mental disorder

  Tell us a property is empty as someone is in hospital or a care home 

  Tell us a property is empty as someone is receiving care elsewhere

What happens next

After applying you must still pay the amount on your council tax bill until you hear from us.

We'll check every year that you should still get the discount. We may cancel your discount if you don't reply when we contact you.

Tell us about a change

If you no longer qualify or something changes you must tell us within 21 days. You may have to pay a fine if you don't tell us.

  Tell us about a change

Appeals

If we refuse your application and you don't agree with our decision you can appeal. Once we get your appeal we will decide within two months.

  Appeal against a decision