If we have not been able to set up a payment plan with you, we will pass your Council Tax debt to our enforcement agents. This will increase your debt.

Enforcement stages

There are three stages of enforcement action.

The compliance stage 

We add a £75 fee to your account for each liability order we pass to the enforcement agent. The enforcement agent will contact you to either:

  • collect full payment
  • agree on a suitable payment plan

Enforcement stage 

This stage begins if you do not pay the debt or agree to a suitable payment plan. An agent will visit your property to either:

Goods are sold at auction to clear your debts and any added fees.  A minimum fee of £235 is added to the amount you owe once your account moves to the enforcement stage. Any debt above £1500 will have a further 7.5% added.

Sale or disposal at auction

A fee of £110 is added to the amount you owe. Sale or disbursement costs are also added. Any debt above £1500 will have a further 7.5% added.

Our enforcement agent

The enforcement agent who acts on our behalf is Marston Recovery. You must contact them directly to discuss payment of the debt.

Website: marstonholdings.co.uk
Email: generalenquires@marstonholdings.co.uk
Tel: 0333 006 8336