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My Bay Resident sign-ups for My Bay is now open until midday 14 February 2025

Behind or struggling with your payments

Find out what to do if you are behind with your payments.

Our switchboard number (01803 201201) is currently unavailable, please use the direct department numbers

We are currently investigating this with our service provider, and will update you as soon as we can. Thank you for your patience.

  

If you are struggling to pay your council tax then there are many ways we may be able to help. Please don’t ignore the problem as it could mean you have to pay a lot more.

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