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Emergency and useful contacts for taxi and private hire drivers

Find out who you can contact in case of an emergency or to find support for yourself or a passenger.

Emergency and useful contacts
Authority Safeguarding concern Contact Details
Police Emergencies: serious threat, risk of harm

999

Police To report general concerns
Crimestoppers To report intel or concerns where you wish to remain anonymous
Anti-Terrorist Hotline To report intel or concerns

0800 789 321

Safeguarding Where you think a vulnerable adult is at risk
  • If you feel an adult is in immediate danger, please call 999.
  • Call Torbay Safeguarding Adults Single Point of Contact Team on 01803 219700 (Monday to Friday, 9am to 5pm)
  • Call the Emergency Duty Service on 0300 4564 876 (out of office hours, weekends and bank holidays)
  • Email safeguarding.alertstct@nhs.net
Safeguarding Where you think a child is at risk
  • If you feel a child is in immediate danger, please call 999.
  • If you are worried about a child please call the Torbay Multi-Agency Safeguarding Hub on 01803 208100 or email mash@torbay.gov.uk
  • Out of office hours please call 0300 4564 876.
NSPCC For advice on helping and protecting children
Childline A dedicated telephone line and online chat counselling service for children and young people under 19

0800 1111

Modern Slavery Helpline Where you think someone is a victim of slavery or trafficking
Other driver or passenger support services
Organisation Support service Contact details
Citizens Advice Bureau For general advice on your rights
Ask For Angela National scheme that helps anyone who is feeling vulnerable on a night out to get the support they need

Ask For Angela website

White Ribbon White Ribbon is the UK’s leading charity engaging men and boys to end violence against women and girls

White Ribbon website

Samaritans Providing emotional support to anyone who needs it
Victim Support Services Support for those effected by crime
Frank Information and support for people with substance misuse concerns or for parents requiring more information
Gamblers Anonymous Support and advice on gambling problems

Gamblers Anonymous website

NHS Smoke Free Stop smoking advice

NHS Better Health quit smoking website 

Royal Society for the Prevention of Accidents (RoSPA) Working to save lives and reduce injuries
Unified Transport Systems Driver training and support services

Unified Transport Systems website

Contact Licensing