This is how we will allocate the Household Support Fund in Torbay from October 2024 to March 2025
Winter Fuel Payments for Pensioners
Who qualifies
- Pensioners receiving Council Tax Support but not Pension Credit.
What to expect
- Over 1000 households will qualify.
- Letters will be sent by the end of November.
- A quick application form will be included to request bank details for payment.
Important: We will not contact you by phone, text, or email. Any such contact is likely a scam.
Financial Support Initiatives
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Foodbanks - Support for 10 Foodbanks via the Torbay Food Alliance.
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Social Supermarkets - Support for 6 Social Supermarkets.
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Debt and Advice Services - Financial support available.
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Supermarket Vouchers - For families with children. Please note these are no longer available (£30,000 has been fully distributed by Torbay Family Hubs)
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Help for Individuals in Financial Hardship - Available through partner agencies.
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Council Tax Support:
- Extra help for working-age households who qualified for Working Age Council Tax Reduction on 1 October 2024.
- No need to apply; details will be sent to you.
Other support
The Welfare Support scheme helps people who are setting up a home for the first time.
If you get Council Tax Support you can claim extra help with your Council Tax.
Torbay Food Alliance can provide a range of support and advice, telephone: 01803 446022
Other support in Torbay provided by Household Support Funding
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Preston Food Club - call: 07708 253999 email: prestonfoodclub@gmail.com
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Exeter Community Energy provides free energy and money saving advice for people living in Torbay.
More information and support can be found on the Government website
Free Home Energy Assessment with Exeter Community Energy (ECOE)
Take advantage of a complimentary home energy assessment offered by ECOE and enjoy the following benefits:
- Reduce Energy and Household Bills: Learn how to lower your energy consumption and save money on your bills.
- Access Grants and Schemes: Discover available grants and schemes that can enhance the comfort of your home.
- Assistance with Bill Tariffs and Supplier/Meter Issues: Get expert help to navigate complex tariff plans and resolve any supplier or meter-related problems.
- Crisis Support: In times of need, access crucial support services including fuel vouchers, white goods replacements, and debt advice.
Get Started
- Referral Form: Fill out our referral form to begin your journey towards a more energy-efficient home.
- Contact:
- Email: healthyhomes@ecoe.org.uk
- Phone: 0800 772 3617
- Healthy Homes Clinics: Visit our clinics for personalized advice and support.
The Welfare Support scheme helps people who are setting up a home for the first time.