If you are struggling with bills you don’t need to struggle alone.

Help from the government

There are government schemes that can help with your fuel costs. You can find out more and check if you are eligible.

Other schemes and help

Citizens' Advice

Find information about grants and benefits to help you pay your energy bills.

More information about moving from a prepayment meter to a credit meter

National Energy Action

National Energy Action can give you independent advice on energy use and costs. They can also provide information on other agencies that can provide support.

The Energy Saving Trust

The Energy Saving Trust can help to save money on bills and reduce your carbon footprint.

The British Gas Energy Trust

The trust is an independent charity set up to help families and individuals facing financial hardship. You do not need to be a British Gas customer to get help​.

Exeter Community Energy

Provides free energy and money saving advice for people living in Torbay.

Free Home Energy Assessment with Exeter Community Energy (ECOE)

Take advantage of a complimentary home energy assessment offered by ECOE and enjoy the following benefits:

  • Reduce Energy and Household Bills: Learn how to lower your energy consumption and save money on your bills.
  • Access Grants and Schemes: Discover available grants and schemes that can enhance the comfort of your home.
  • Assistance with Bill Tariffs and Supplier/Meter Issues: Get expert help to navigate complex tariff plans and resolve any supplier or meter-related problems.
  • Crisis Support: In times of need, access crucial support services including fuel vouchers, white goods replacements, and debt advice.

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