To consider the Mayor’s request that the Overview and Scrutiny Board work with Healthwatch, care home providers and carers to develop a residents charter, using Care Quality Commission information on standards and other information to identify what good care homes should be like in Torbay for approval at future Policy Development and Decision Group (Joint Commissioning Team).

The Board considered a request from the Mayor that the Overview and Scrutiny Board work with Healthwatch, care home providers and carers to develop a residents charter.  This would use Care Quality Commission information on standards and other information to identify what good care homes should look like in Torbay.

Resolved:  that the Overview and Scrutiny Leads for Joint Commissioning meet with the Director of Adult Services to determine how the development of a residents charter can best be progressed and report back to a future meeting.

To consider a report on the above.

The Head of Partnerships presented the submitted report.  Members noted that benchmarking of Torbay’s care home market performance against the rest of England showed that Torbay’s care homes had a similar Care Quality Commission performance grading pattern to the rest of England, however there were no homes with an overall outstanding grading.

The Policy Development and Decision Group (Joint Commissioning Team) made the following recommendation to the Mayor:

(i)            that the Overview and Scrutiny Board be requested to with Healthwatch, care home providers and carers to development a residents charter to develop a residents charter, using Care Quality Commission information on standards and other information to identify what good care homes should be like in Torbay for approval at future Policy Development and Decision Group (Joint Commissioning Team).

The Mayor considered the recommendation of the Policy Development and Decision Group (Joint Commissioning Team) set out above at the meeting and the record of his decision, together with further information is attached to these Minutes.