Job info	Job info details
Job title	Partnership Delivery Manager – Antisocial Behaviour
Strategic team/Directorate	Adults and Community Services
Service	Community and Customer Services
Business unit	Safer Communities
Responsible to (day to day issues)	Safer Communities Partnership Manager
Accountable to (line manager)	Safer Communities Partnership Manager
Salary grade	I
JE ref	JOT27

1. Key purpose of job

• To create and lead on a range of interventions to deliver the Community Safety agenda on behalf of Torbay Council and the wider Community Safety Partnership.
• To project manage the development and delivery of identified Community Safety interventions across relevant partners and stakeholders within a tight timeframe.
• Manage staff from across the partnership and the third sector to deliver multi-agency projects.
• To facilitate, support, empower and enable external groups to develop and deliver community-based projects and initiatives within a sustainable framework.
• To liaise effectively and co-ordinate activity with colleagues from all partner agencies including other local authority representatives, members and partner agencies, to ensure that services are appropriately targeted and can demonstrate and deliver innovation, value for money and opportunities for the peninsula.

2. Anticipated outcomes of post

• Improved Community Safety and Public Health outcomes for Torbay's citizens.
• Young people, adults, families and communities are enabled to bring about long term, positive change.
• The needs of the community are met and managed in a cost-effective manner.
• Empowered and enabled communities which can influence decisions relating to community safety and public health projects, initiatives and services in their local area.
• Effective multi-agency and multi-disciplinary delivery of partnership strategic aims and objectives in Torbay.
• The Community Safety Partnership is meeting its statutory duties.

3. List key duties and accountabilities of the post

• As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children’s Services.
• To anticipate and adjust to new national and local policy decisions and economic impacts. To build new services and adjust existing provision to ensure that Torbay is strongly placed to meet the community safety priorities and the needs of children, young people and families.
• To ensure that systems and processes underpin customer focus and are integrated with arrangements to improve service delivery and community engagement.
• To deliver successful and timely interventions to reduce anti-social and offending behaviour.
• Early identification and provision of mitigating responses to issues and risks that may be potentially sensitive or contentious.
• To design and develop a package of targeted interventions to address the longer, more complex issues I problems in the Community Safety arena.
• To research, plan, develop and manage multi-agency projects to address emerging and long-standing community safety and public health issues.
• To monitor and evaluate projects, resolving issues and recommending corrective action to ensure projects are delivered on time, within budget, to the required quality and to achieve the expected outcomes.
• To develop effective project processes and plans so benefits are clearly defined, measured, tracked and realised in line with outcomes and strategic objectives.
• To use creative and innovative problem-solving methods to new, emerging, and long standing community safety issues over the short, medium and long term.
• To deliver innovative approaches to income generation within the partnership to support the sustained delivery of projects, initiatives and services including negotiating and monitoring contracts.
• Employees have pride in working for the Council and Community Safety Partnership and have a belief and commitment to excellence.
• Ensure all appropriate protocols and risk assessment and health and safety processes are designed and implemented.
• Promote the Council's policy of Customer Care through the provision of a fair, efficient service, clearly explained to our customers and demonstrating a positive attitude in all aspects of work.
• Conduct all external relations in such a way as to enhance the Council's good standing and public image.
• To contribute to service development and policy matters.
• To produce timely and accurate progress and highlight reports to Council committees and partnership boards on the progress of allocated work.

4. Budgetary/Financial Responsibilities of the post

• None. 

5. Supervision/Line Management Responsibilities of the post

• None. 

6. Working environment and conditions of the post

• Normal working environment and conditions.

7. Physical demands of the post

• Normal working environment and conditions.

8. Specific resources used by the post

• Normal resources.

9. Key contacts and relationships

External

• Developing and maintaining operationally important relationships with professionals across the public sector.
• Establish effective relationships locally and regionally to maximise funding and service development opportunities to deliver the Community Safety Partnership priorities.
• Establish effective relationships with service users, residents and business owners in Torbay to support the delivery of Community Safety Priorities.
• All partner agencies involved in the project identified e.g. Police, Fire and Rescue Service, Probation, IOM, HMP etc.

Internal

• Councillors.
• Chief Executive/Deputy Chief Executive, Commissioners and Executive Heads.
• The Safer Communities Business Unit.
• Safer Torbay Partnership Board.
• Individual Council Business Units.

10. Other duties

• To undertake additional duties as required, commensurate with the level of the job. 

Other Information

• All staff must commit to the Workplace Equality, Diversity and Inclusion Practice and Policy.
• Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for.
• The post holder is expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. And are aware that the Chief Executive and the Director for Childrens Services are the Safeguarding Leads for the Council.
• This post is office based at Tor Hill House, Torquay but the post holder may be required to move their base to any other location within the Council at a future date.
• You will be asked to complete a Criminal Records Self Declaration Form. Criminal convictions will only be taken into account when they are relevant to the post. You will only be asked to disclose ‘unspent’ convictions.
• The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement.
• The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.
• The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.
• The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes.
• If this post is customer facing, it will require the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• If you are required to access a government system such as HMRC, DWP or The Public services network (PSN) as part of your role with the Council you will be required to complete a basic disclose with your line manager before you can access these systems. Your manager will be required to complete a verification form that confirms your identity, nationality and immigration status, employment history and unspent convictions (third party).
• If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing www.gov.uk/view-driving-licence and providing a code to your Line Manager in order to share your driving licence information with the Council.

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Partnership Delivery Manager – Antisocial Behaviour
Strategic team/Directorate	Adults and Community Services
Service	Community and Customer Services
Business unit	Safer Communities

Skills and effectiveness

Essential skills and effectiveness

• Able to work across organisational and professional boundaries to achieve results.
• Ability to build and maintain effective working relationships with other members of the partnership, elected Members, senior managers, third party service providers and a full range of individuals and groups.
• Ability to negotiate with other public and private sector organisations and partner agencies.
• Effective communication and presentation skills including the ability to present complex issues with clarity to meet the needs of the target audience.
• Able to plan and manage projects within a changing environment with skills obtained through training, qualifications, or on the job experience.
• Talent to find innovative ways of solving or pre-empting complex problems and contentious issues.
• Skilled at being able to adapt to an environment of constant pressure and change, and to manage the conflicting result in deadlines.
• Effective budget management skills and knowledge including the ability to generate income opportunities and prepare successful funding applications.
• A high level of diplomacy required to deal with contentious issues, negotiating, finding solutions to community needs and allocating resources.
• Ability to prepare and deliver information to diverse audiences ensuring an appropriate communication style.
• Flexible approach to a variety of work and working hours.
• Able to appropriately challenge the conventional way of getting things done.
• Extensive use of working with Microsoft Office, experience of using PowerPoint and other publishing software. 

Desirable skills and effectiveness

• Aptitude to understand at a strategic level the wider objectives of a project and how these impact on a range of services and service users.
• Knowledge of council financial skills/negotiation skills, knowledge of commissioning models gained through training and courses.
• Advocacy skills.
• Current and clean driving licence.

Knowledge

Essential knowledge

• Working in a multi-agency organisation and understand the complexities of working with a wide range of commissioners and service providers.
• Knowledge of the complex drivers of crime and antisocial behaviour and effective methods of prevention.
• Have theoretical and procedural knowledge of other voluntary and statutory services involved in supporting individuals with complex needs and vulnerabilities.
• Have knowledge of the principles of a trauma informed approach and how this is relevant to preventing crime and antisocial behaviour.
• Understand multi-agency partnerships and the legalities of information sharing.
• Understanding of confidentiality issues.
• Good knowledge of relevant legislation in the Community Safety Partnership arena.
• Knowledge of Community Safety agenda, policy and activity to include, domestic abuse, anti-social behaviour, offending and re- offending agenda, building public confidence and community engagement.
• Effective in the application of Prince II or other project management models.
• Sound problem solving, research, analytical and presentation skills.
• Awareness of commissioning cycle.
• Knowledge of Section 17 of the Crime and Disorder Act 1998 and its relevance to the partnership.

Desirable knowledge

• Knowledge of key criminal justice legislation.
• Understanding of statutory funding streams and opportunities.
• Understanding of key issues and pressures facing the public sector, their impact on business operations.

Experience and achievements

Essential experience and achievements

• Partnership working and working with a wide range of agencies, organisations, third sector groups, private etc.
• Track record of delivering effective projects within a change management environment.
• Experience of working within a team in a demanding environment.
• Experience of preparing successful funding applications.
• Experience in preparing clear and concise reports and presentations.
• Experience of problem solving, being innovative and creative in terms of designing and implementing solutions.
• Positive track record of motivating, persuading and influencing colleagues and other stakeholders.

Desirable experience and achievements

• Experience of commissioning services and preparing service level agreements.
• Experience of local government policies and processes.
• Experience of working with services that support individuals / hard to reach communities.
• Experience of working with individuals and groups to capture lived experience.

Qualifications/professional memberships

Essential qualifications/professional memberships

• Educated to degree level or equivalent, or demonstrable work experience. 

Desirable qualifications/professional memberships

• Prince II (foundation level) or equivalent. 

Other requirements

Other requirements of the job role

• Ability to travel efficiently around the Bay/South West/UK in order to carry out duties.
• Ability to accommodate unsociable hours (occasional).
• Ability to accommodate home-working (occasional).