Job Description

Job info	Job info details
Job title	Divisional Director – Adult Social Care Transformation and Commissioning
Strategic team/Directorate	Adults and Community Services
Service	Adult Social Care
Business unit	Adult Social Care
Responsible to (day to day issues)	Director of Adults and Community Services
Accountable to (line manager)	Director of Adults and Community Services
Salary grade	HAY528
JE ref	HAY107B

1. Key purpose of job

To be directly accountable for the delivery and transformation of Adult Social Care.
Act as the senior leader on all aspects of Adult Social Care Transformation and Strategic Change for the Council.
Be jointly responsible for the leadership and operational running of all aspects of the Adult Social Care Commissioning Service in Torbay Council and ensure that statutory functions are effectively discharged and compliant.
To jointly lead and manage with the Divisional Director of ASC Commissioning policy, procedure and practice to ensure that effective and robust procedures are established and maintained in order that statutory duties with regards to adult social care are fulfilled.
To oversee the strategic transformation of ASC in Torbay, including supporting and encouraging partners.
To develop and ensure the delivery of high-quality Adult Social Care services which are safe, robust and measurable and provide positive outcomes for adults eligible for services under the Care Act, Mental Health Act and Mental Capacity Act in accordance with agreed procedures and practice.
To promote approaches that support the development of strong and resilient communities as the bedrock for securing good outcomes for vulnerable adults and young people and secure their improved well being and enhance their life chances.
To be responsible for the leadership, professional development and setting of performance standards for adult social care and overseeing the S75 arrangements for their delivery.
To consult as appropriate with the Lead Member for Adult Services and to provide appropriate and meaningful information to enable Members of the Council to monitor
performance against standards, progress and set targets for the future achievement of the Council’s strategic objectives.
To oversee the Council’s Transformation and Sustainability Program, including the delivery of partners, shaping services to deliver outcomes for vulnerable adults and their carers within the agreed financial envelope.
To lead from the Local Authority in the reshaping of future focussing on full service integration with other public bodies and in partnership with evolving resilient communities.

2. Anticipated outcomes of post

To ensure that the statutory duties, strategic objectives and priorities for the Council are planned and delivered effectively through:
- Integration with the overall objectives of both the Council and Central Government, including as measured by key national and local performance indicators;
- Planning to succeed through analysis of all relevant information concerning costs, benefits, impact and risks to business unit;
- Translating into successful operational reality by overseeing the operational delivery, budget management and professional conduct of services (currently delivered by Torbay and South Devon NHS Foundation Trust).
- To plan, monitor and control revenue budgets, in compliance with financial regulations.
Delivery of the Adult Social Care Transformation and Sustainability plan.
Oversight of the ASC Assurance programme, self-assessment and plan.
The strategic commissioning plan for the delivery of safe effective Adult Social Care Services in Torbay.

3. List key duties and accountabilities of the post

As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children’s Services.
Ensure the delivery of safe and effective services, safeguard and promote the welfare of vulnerable adults and all other statutory duties, in line with the Care Act and Mental Health Act.
To support the Council’s Senior Leadership Team in promoting the safety and safeguarding of vulnerable adults in Torbay, including safe recruitment practice, as well as deputising for the Director of Adult and Community Services as and when required.
Design, develop and ensure the delivery of specified services that particularly focus on:
- Providing strategic leadership and management that offers a strong sense of purpose for the services managed, ensures compliance with the relevant statutory and legislative framework, and delivers person centred, high quality services.
- Ensuring that services are designed and delivered with a focus on person centred Services, strengths and choice.
- To ensure appropriate completion of statutory and other significant ASC returns such as LGA and ADASS requirements.
- Being accountable for the provision of high-quality statutory services that protect adults from harm.
- Driving the consistent implementation of high-quality standards, ensuring benchmarks for service development and customer service have been established and progress against these are effectively monitored.
- To contribute to partnership working across Torbay developing and maintaining strong and effective links with Health/ Police/ Voluntary Sector and other agencies to promote safer communities and deliver truly integrated services and good outcomes for children and families.
- Securing appropriate services/accommodation for eligible vulnerable adults.
- Focussing on user needs and actively seeking the views of service users and the community in general to ensure the service meets the needs of the community.
To ensure safeguarding procedures are consistently and appropriately implemented, developed and maintained.
Ensure key professional decisions are made according to the highest standards, using an evidence base and stand up to scrutiny. Provide appropriate challenge to the decisions of other managers.
To drive the consistent implementation of high-quality standards, share good practice and ensure benchmarks for service development and customer service have been established and progress against these are effectively monitored.
Ensure ASC strategies and policies reflect statutory requirements and best practice and that they are understood and implemented within area of responsibility rive innovation in models of service delivery through leading and developing relevant partnerships between the Council and other public, private and voluntary bodies.
To have budget responsibility and to be accountable to the Director of Adult Services for its management ensuring that budgets are monitored and controlled through clear service and partner accountability and reporting and in line with the priorities agreed by the Council and other related partners.
Ensure the preparation of appropriate reports against outcomes and budget.
To deliver cost effective high quality, responsive services within the resources made available and to ensure that all services delivered or procured represent effective value for money.
To develop and implement strategies to contribute to Torbay’s approach to responding to the needs of its deprived communities, including playing a central role in addressing poverty.
To lead and manage performance management systems within service areas, reflecting the corporate Torbay Council approach and lining to integrated accountability and governance.
Ensure that the use of systems and operational procedures is efficient, effective and consistent across all the teams for which the post holder is responsible.
To lead and advise on strategies for service improvements, within the priorities set by the ASC Continuous Improvement Board, the Torbay and Devon Safeguarding Adults Board ensuring compliance with statutory requirements.
To prepare and participate fully in the inspection framework for Adult Services, and to prepare reports summarising the outcomes of inspections and the accompanying service reviews and action plans.
Ensure the workforce is a learning organisation, with services evolving in response to lessons learned from local and national good practice, enabling and supporting service transformation in line with need and contribute towards appropriate integrated working practices.
To co-ordination and management of resources to deliver strategic and organisational objectives requires decision making on the methods of co-ordination, the scope of resources and available budget.

4. Budgetary/Financial Responsibilities of the post

To lead the service response to the ASC Transformation and Sustainability Plan, reshaping services where appropriate to enhance outcomes for vulnerable adults and their carers within the agreed financial envelope.
To manage the distribution and use of non-recruitment grants according to grant conditions.
To be responsible or influence relevant budgets within the professional function as directed.
To monitor the budgetary performance of the service within the Scheme of Delegation, being responsible for ensuring that budget spend is online and appropriate action is taken to address any pressures.
To secure resources for the delivery of plans including creating and taking opportunities to gain external funding.

5. Supervision/Line Management Responsibilities of the post

To undertake the supervision of the Heads of Commissioning and the ASC Business Manager within the team and to ensure the regular supervision of each team member using identified mechanisms.
To assertively and continually challenge teams and managers to improve performance.
To establish annual objectives and ensure that these are cascaded to team members, monitoring their performance through the Council’s appraisal process.
To ensure the effective safe recruitment, retention and training of staff.

6. Working environment and conditions of the post

Normal working environment and conditions.

7. Physical demands of the post

Normal physical effort.

8. Specific resources used by the post

None.

9. Key contacts and relationships

External - NHS, central government, Other Local Authorities, Other Public Sector Organisations, the Council’s Auditors, Private and Voluntary Organisations and Employers.
Internal - Executive Members, Elected Members, Chief Executive, Directors, Senior Leadership Team, staff at all levels across the Council, Trades Unions.

10. Other duties

To undertake additional duties as required, commensurate with the level of the job.

Other Information

All staff must commit to the Workplace Equality, Diversity and Inclusion Practice and Policy.
Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for.
The post holder is expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. And are aware that the Chief Executive and the Director for Children's Services are the Safeguarding Leads for the Council.
This post is office based at Tor Hill House, Torquay but the post holder may be required to move their base to any other location within the Council at a future date.
You will be asked to complete a Criminal Records Self Declaration Form. Criminal convictions will only be taken into account when they are relevant to the post. You will only be asked to disclose ‘unspent’ convictions.
The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement.
The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.
The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.
The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes.
If this post is customer facing, it will require the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
If you are required to access a government system such as HMRC, DWP or The Public services network (PSN) as part of your role with the Council you will be required to complete a basic disclose with your line manager before you can access these systems. Your manager will be required to complete a verification form that confirms your identity, nationality and immigration status, employment history and unspent convictions (third party).
If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing www.gov.uk/view-driving-licence and providing a code to your Line Manager in order to share your driving licence information with the Council.

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Divisional Director – Adult Social Care Transformation and Commissioning
Strategic team/Directorate	Adults and Community Services
Service	Adult Social Care
Business unit	Adult Social Care

Skills and effectiveness

Essential skills and effectiveness

Ability to monitor and evaluate services and practices to ensure agree standards are maintained and intervene constructively where necessary.
Achievement and performance driven.
Excellent analytical and performance management skills.
First class communication, ambassadorial and media management skills – ensuring that the reputation of Torbay Council is promoted at every opportunity.
Proven ability to lead change and to support services during periods of change and development, minimising the impact on outcomes, performance improvements to a service.
Ability to inspire the trust and confidence of frontline practitioners and managers across Adult Social Care, building alliances across the different professions and systematically involving experts by experience in the development and delivery of services and supports.
Champion the importance of continuing professional development – and role model good practice in this area.
Able to think creatively and develop innovative solutions.
Manage conflicting priorities.
High degree of customer awareness.
Ability to use judgement, tact and sensitivity.
High degree of personal integrity and political awareness and sensitivity.
Able to develop, negotiate and extend challenging outcomes and goals, make complex decisions based on facts and complete tasks to a high standard.
High level of financial acumen and ability to manage budgets and control costs.
Proven effective presentation and report writing skills.
Proven commitment to anti-discriminatory practice.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Desirable skills and effectiveness

N/A

Knowledge

Essential knowledge

A good working knowledge of current inspection and assessment framework e.g. CQC, ASCOF, Use of Resources.
Detailed knowledge of national Adult Social Care policy and practice developments and the requirements for their local implementation in the context of the political and operational environment.
Detailed knowledge and understanding of the role of the Local Safeguarding Adults Board.
Extensive knowledge of evidenced based effective practice relating to interventions for adults.
Excellent understanding of how best to achieve the outcomes for vulnerable adults and their carers – with proven approaches to ensuring the correct attitude and approach is taken.
A high level of knowledge and understanding of confidentiality, data protection and ethics.
A good knowledge of performance management and improvement models.

Desirable knowledge

Understanding the wider local government issues and the political context and environment in which it operates.

Experience and achievements

Essential experience and achievements

Extensive experience of managing and delivering Adult Social Care, with complex, professional, and ethical issues including safeguarding adults.
Proven experience of developing and overseeing ASC Markets, developing strategic plans based on needs assessment and overseeing the delivery of required outcomes.
Experience of developing and implementing new ways of delivering services and innovative working practice to succeed in achieving and maintaining service.
Experience of successfully planning for and contributing to inspection processes.
Successful senior leadership within an Adult Social Care role in a relevant organisation.
Minimum of three years’ successful senior management experience in Adult Social Care.
Experience of leading and managing large, complex teams and working within partnership arrangements.
Proven experience of successful project/programme management.
Experience of managing large and complex budgets.
Proven success in contributing to larger “corporate” agendas, ensuring that ASC informs, and is informed by, the Council’s agreed economic, environmental and social priorities.
Competence and confidence in working with elected members, regulators, field forces.

Desirable experience and achievements

Commercial experience.

Qualifications/professional memberships

Essential qualifications/professional memberships

Relevant degree or equivalent experience.

Desirable qualifications/professional memberships

Project Management qualification or equivalent.
Higher degree or equivalent in relevant profession.
Management qualification.

Other requirements

Other requirements of the job role

Demonstrates a commitment to safeguard and promote the independence and welfare of vulnerable adults and their carers.
Ability to travel efficiently around the Bay/South West/UK in order to carry out duties.
Ability to accommodate unsociable hours.
Ability to accommodate occasional home-working.