Job info |
Job info details |
Job title |
Apprentice Environmental Health Officer |
Strategic team/Directorate |
Adult & Community Services |
Service |
Community & Customer Services |
Business unit |
Community Safety |
Responsible to (day to day issues) |
All Community Safety Managers |
Accountable to (line manager) |
Housing Standards and Environmental Protection Manager & Food and Safety Manager |
Salary grade |
Apprentice |
1. Key purpose of job
- To undertake a course of studies and work based training to become a qualified and competent Environmental Health Practitioner. The apprentice will undertake a range of activities within the Community Safety Team including Environmental Health and Licensing services and will complete studies over a 4 year period.
2. Anticipated outcomes of post
- The delivery of a quality service which meets the legislative need and the needs of the community.
- An improvement of the natural environment in Torbay.
- The protection and enhancement of public health, safety and welfare.
- The prevention of crime.
- Ensuring Regulatory Compliance is achieved.
- Successful graduation from Environmental Health study.
3. List key duties and accountabilities of the post
- Responsible for safeguarding and promoting the welfare of adults and children at all times.
- To follow an agreed development programme with the aim of gaining comprehensive work experience in the broad areas of Environmental Health.
- To proactively identify and target intervention opportunities to improve the environment and compliance with Environmental legislation.
- Provide a high level of customer service including communicating with customers in writing, by telephone and in person.
- To help Torbay Council to identify and compete for funding opportunities.
- To update and maintain records on council databases (e.g. flare/icasework) in relation to premises, persons or vehicles regulated by the Council.
- Undertaking as required research and study of special projects and the presentation to other members of the Division, information and advice in relation to those specialisms.
- Preparing and presenting communications relating to hygiene, safety and environmental health. Participating in the preparation and communication of advisory information as required. Promoting and participating in any health promotion campaign that may be developed by the Authority.
- To be a key member of a partnership approach to improving Torbay with internal and external partners. Promoting Environmental Health and Consumer Protection in respect of any of the above matters by:
- Entering into formal and informal discussions, consultations and correspondence on the full range of environmental health matters;
- Investigating complaints from members of the public, Councillors, MP’s and Senior Council Officials relating to any area of work undertaken by the postholder.
- Conducting correspondence with owners and occupiers and drafting legal notices including schedules of work.
- Preparing evidence and attending Court/Tribunal or Public Enquiries for the submission of evidence;
- Inspecting premises, taking readings or measurements and drawing such plans as are necessary for the execution of the above duties.
- Providing administrative and statistical information regarding environmental health matters and activity.
- Advising, consulting and liaising with Officers and other Directorates and organisations.
- Ensuring that senior managers are kept aware of all developments requiring their decision and reporting whenever necessary, as required.
- Preparing reports and undertaking various project work as and when required.
- To fully commit to the apprenticeship course, including full attendance at course sessions, submitting coursework on time and the sitting of all required exams. 20% ‘off the job training’ time will be provided to meet this commitment, for example, for someone working 37 hours per week this would be 7.4 hours per week. Any additional time required should be met by the apprentice in their own time.
- Take ownership of your degree progression and manage your work and study time accordingly.
- Maintaining accurate and timely records for the effective performance of duties.
- Undertake short placements with other organisations as necessary.
- Taking proper care of all instruments and materials which are used in connection with the duties.
- Complying with all relevant departmental procedural documents including the key task and objective policies, in particular those relating to response times.
- Promoting the Council’s policy of Customer Care through the provision of a fair, efficient service clearly explained to our customers and demonstrating a positive attitude in all aspects of the work.
- Observing and complying with the Council’s Health and Safety Policy and Code of Conduct.
- The post holder could expect to work outside of normal working hours (08.00 to 18.00). This may include on occasion working at weekends.
- To lead or assist officers in complex casework in respect of environmental protection matters.
4. Budgetary/Financial Responsibilities of the post
5. Supervision/Line Management Responsibilities of the post
6. Working environment and conditions of the post
- The postholder will be required to work in both the office environment and in the open air or in residential and commercial properties, away from the main office base.
- The postholder may be required to investigate environmental pollution incidents which may be unpleasant, e.g. raw sewage, blocked drains, very noisy environments, uneven terrain for significant periods or premises which are categorised as filthy and verminous.
- The postholder will be required to enter domestic properties where the occupants are unknown and likely to have complex needs. This may occur both within office hours or out of core working hours.
- The postholder will be required to enter commercial properties where the patrons are unknown. This may occur both within office hours or out of core working hours.
7. Physical demands of the post
- The post will require physical demands, such as lifting manhole covers, climbing ladders and entering some restricted spaces.
8. Specific resources used by the post
- The postholder has shared access to a pool/shared van and is expected to use this vehicle for Council duties wherever possible.
- The postholder will be responsible for ensuring the repair, maintenance and safe keeping of a variety of allocated resources including hand-held IT equipment, specialist drainage equipment and other onsite environmental equipment such as noise/damp meters.
9. Key contacts and relationships
External
- All persons who contact Community Safety, either for help or assistance or any other reason. All persons/businesses whom the Division regulates. All external agencies with whom the Division consults or works in partnership with, e.g. FSA, HSE, Environment Agency, Devon Fire & Rescue, Health Protection Agency, Torbay Development Agency, DEFRA, Police etc.
Internal
- Divisional Director Community and Customer Services, Environmental Health Managers, Senior Environmental Health Officers, Technical Clerks, Principal Officer Neighbourhood Team and all other officers within the Council.
10. Other duties
- To undertake additional duties as required, commensurate with the level of the job.
Other Information
- All staff must commit to Equal Opportunities and Anti-Discriminatory Practice.
- The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement.
- The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.
- The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.
- This post is office based at Tor Hill House Torquay but the post holder may be required to move their base to any other location within the Council at a future date.
- The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes.
- If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing gov.uk/view-driving-licence and providing a code to your Line Manager in order to share your driving licence information with the Council.
- Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for.
- The post holder is expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures.
- As this post meets the requirements of the Immigration Act 2017 (part 7) the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Person Specification
Note for Candidate
All Candidates
The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement.
In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.
Candidates who consider that they have a disability
Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.
If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.
Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.
If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.
Job info |
Job info details |
Job Title |
Apprentice Environmental Health Officer |
Strategic team/Directorate |
Adult & Community Services |
Service |
Community & Customer Services |
Business unit |
Community Safety |
Skills and effectiveness
Essential skills and effectiveness
- Effective communication.
- Effective organisational ability.
- Ability to see tasks through to a successful conclusion to ensure objectives and deadlines are met.
- Able to present verbal and written information clearly and concisely.
- Up to date knowledge of PC based office systems.
- Diplomatic and persuasive.
- Ability to work to deadlines effectively.
- Ability to work on own or as part of a team.
- Initiative and commitment with a flexible approach to work.
- Problem solving skills.
- Driving Licence and/or immediate access to a vehicle.
- As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Desirable skills and effectiveness
N/A
Knowledge
Essential knowledge
- Ability to use a range of standard IT packages to produce reports and input and analyse data.
Desirable knowledge
- Up to date knowledge of Environmental Protection, Food Safety, Anti Social Behaviour and Housing Standards Legislation.
Experience and achievements
Essential experience and achievements
- Experience of working in a team through paid or voluntary work, or through education.
Desirable experience and achievements
- Previous local government experience.
- Experience of making decisions independently.
Qualifications/professional memberships
Essential qualifications/professional memberships
- 80 UCAS points or equivalent qualifications and experience. Dependent upon entry requirements to join BSc (Hons) Environmental Health Practitioner Course through University Centre Weston.
- Grade 4/C or above in English and Maths GCSE or level 2 equivalent.
Desirable qualifications/professional memberships
- At least one A level (or equivalent) in a science subject (for example Chemistry, Biology, Human Biology, Physics, Geography, Geology, Environmental Science, Nutrition, Food Science).
Other requirements
Other requirements of the job role
- Demonstrates a commitment to safeguard and promote the welfare of children and young people.
- Ability to travel efficiently around the Bay/South West/UK in order to carry out duties.
- Ability to accommodate unsociable hours.
- Ability to accommodate occasional home-working.