Job info	Job info details
Job title	SWISCo Managing Director
Strategic team/Directorate	Place
Service	Business, Commercial and Support Service
Business unit	SWISCo Ltd
Responsible to (day to day issues)	SWISCo Board of Directors
Accountable to (line manager)	SWISCo Board of Directors
Salary grade	£100,000 to £104,998

1. Key purpose of job

• To ensure the efficient and effective delivery of all operational services in line with the Commissioning Agreement, Service Level Agreements, Business Plan and other SWISCo priorities and requirements.
• To manage effectively the SWISCo revenue and capital budget, whilst ensuring a quality delivery of service that meet the requirements of the shareholder (Torbay Council) and community stakeholders.
• To consider, consult with the Board, construct, commission and ensure the effective implementation of required service changes which are robust, reliable and provide the required improvements in service delivery and quality.
• To develop and drive the delivery of a robust transformational roadmap that will ensure the sustainable provision of an effective, efficient, compliant, and economic service, meeting current and future financial targets and company objectives.
• To ensure the facilitation of behavioural change in staff, residents and stakeholders using operational intelligence to target those areas most in need of improvement.
• To provide strong leadership and inspirational management to enable efficient and timely delivery of the aims and objectives set out in the SWISCo business plan.
• To promote a dynamic approach to delivering SWISCo’s growth agenda.
• To ensure that strategic plans are developed that meet the requirement of the business plan.
• To keep abreast of commercial income and other work streams, which will contribute to the sustainability of the business.
• Foster effective working relationships with a range of key stakeholders.
• Ensure SWISCo is an employer of choice with an engaged workforce.
• Deliver on efficiency savings agreed with the shareholder (Torbay Council).
• Be the link officer between the operational workforce and the Board of Directors.

2. Anticipated outcomes of post

• There will be collaborative approaches to the delivery of Waste and Environmental services to assist Torbay Council to deliver the strategies set out within their policy framework. In particular to improve the rate of recycling in the Bay and support the Council’s response to the climate emergency.
• There will be collaborative approaches to the delivery of Highways services, parks and open space and Highways and street scene. In particular SWISCo will inspect the highway network in strict accordance with the Service Level Agreement.
• Strong, focused, and inspirational leadership will be seen across the business.
• Effective and efficient services that are fit for purpose and within budget will be evident.
• Robust processes and reporting will be deployed to demonstrate effective management of the company, including business/service planning, performance monitoring and risk management.
• Partners will be actively engaged, and their contribution coordinated to maximise effect to support and compliment the services provided by SWISCo. In particular SWISCo will engage with volunteer and community groups to consider alternative service delivery options.
• SWISCo will have a workforce that is fit for purpose, motivated, cohesive and able to deliver.
• The realistic and achievable needs of the community will be met.

3. List key duties and accountabilities of the post

• Provide the strategic directional leadership that will bring to fruition the aims and objectives of the SWISCo Business Plan.
• To ensure the Business Plan is delivered effectively.
• To ensure that safe practices of work are in place and adhered to at all times in line with the appropriate legislation.
• To meet all of the requirements of the Office of the Traffic Commissioner in line with the Goods Vehicles (Licensing of Operators) Act 1995.
• To maintain, manage and control all of Torbay Council’s natural environment assets in line with the appropriate Service Level Agreement.
• To fulfil Torbay Council’s responsibility as the Local Highway Authority for Torbay under the Highways Act 1980 for the Adopted Highway Network in line with the appropriate Service Level Agreement.
• To maintain, manage and control all of Torbay Council’s Waste and Recycling Services in line with the appropriate Service Level Agreement.
• Develop, manage, and sustain effective relationships and networking with Torbay Council officers, Council members and other partnership stakeholders.
• Ensure that the SWISCo senior management team, are aware of their statutory, legal, operational, and developmental obligations.
• Representing and championing SWISCo services, as well as effectively engaging with relevant stakeholders at local, sub regional and regional/national levels.
• Enable long-term, medium-term, and short-term planning, to include the production of high-quality effective business plans, financial plans, work plans and progress reports.
• Understand and respond to the needs and expectation of Torbay Council in conjunction with partners, stakeholders and customers.
• Promote SWISCo as a company and a brand to ensure that staff present a consistent professional image within the Bay, regionally and nationally.
• Advising/reporting to Senior Directors and Board Members of SWISCo on major and strategic service specific issues that are likely to affect the Council’s policy framework and/or the performance of SWISCo in a concise and informative way.
• Provide leadership on the production of all stakeholder and partnership communication material on behalf of SWISCo, to include material for the press, publicity, website and for residents/service users.
• Effective management of the capital and revenue budget for SWISCo.
• To provide leadership and support, as may be required in response to Major Emergencies and to ensure that business recovery plans are in place.
• Develop and maintain effective working relationships with key organisations, partners and agencies.
• Ensure that SWISCo’s approach to equalities and diversity, along with ensuring that SWISCo services and policies identify, address and promote the needs of the diverse community it serves are in place.
• To have oversight of all SWISCo policies and procedures, as well as delegation to relevant staff members any direct responsibility for service users, including compliance with SWISCo’s policies and procedures.
• To ensure the implementation and conformity with the policies as approved by the Board on Health & Safety, Access, Risk Management and Human Resources. To include ensuring that policies and procedures are reviewed on a regular basis and updated where necessary.
• To attend all relevant meetings where appropriate and/or delegate to the most appropriate member of staff where required.
• To hear, or delegate the hearing of, appeals on disputed decisions where relevant policy and/or procedure dictates in line with SWISCo requirements.

4. Budgetary/Financial Responsibilities of the post

• Circa £15.5 million.
• Ensuring that a balanced budget is set and continuously monitored across services using FIMS financial management system and provide exception reports for any significant variances for all business services.
• Ensuring adequate control and management of allocated funding to facilitate the satisfactory delivery of commissioned services and completion of identified projects.

5. Supervision/Line Management Responsibilities of the post

• Responsible for SWISCo as a business, including but not limited to the Highways and Street Scene, Transport, Commercial Waste, Municipal Waste (including organic) & Natural Environment (including parks and open spaces) and recycling services.
• To plan, coordinate and set priorities for the Senior Management Team.

6. Working environment and conditions of the post

• Normal environment and conditions.
• The post will be primarily based at SWISCo’s head office at Aspen Way.

7. Physical demands of the post

• Normal physical effort

8. Specific resources used by the post

• IT equipment such as laptop and other devices

9. Key contacts and relationships

External

• Torbay Council departments
• Nearby District Councils
• Suppliers
• Contractors

Internal

• Directors and Board of SWISCo
• Heads of Service and operational teams
• Senior Management Team
• Operations staff
• Purchased services, for example Finance, Legal, Human Resources, Procurement, Governance and Communications

10. Other duties

To undertake additional duties as required, commensurate with the level of the job.

Other Information

N/A

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	SWISCo Managing Director
Strategic team/Directorate	Place
Service	Business, Commercial and Support Service
Business unit	SWISCo Ltd

Skills and effectiveness

Essential skills and effectiveness

• Can manage budgets and a has high level of financial acumen
• Have a commercial mind set and the financial management skills to manage large scale business
• Can think creatively and apply creative solutions to complex problems
• Can effectively manage risk
• Self-motivated, productive, dynamic and innovative
• Are outcome focused and solution oriented
• Can build high levels of credibility and impact swiftly
• Are an authentic and inspiring leader with the ability to build inclusivity and high performing teams
• Able to modelling a strong performance culture and constructively promote confidence and effective skills in others
• Evaluative decision-making in an informed concise and balanced way and be confident to make the decision
• Hold strong people management skills
• Demonstrable communication and negotiation skills with an ability to influence using sound and fact-based evidence
• 13. Excellent interpersonal skills, which demonstrates an ability to convey information accurately and clearly in a manner which is clearly understood, including report writing and presentation format
• Demonstrate confidence and be competent when under external and internal scrutiny
• Proven ability to drive, establish and deliver improved standards and performance through implementation of good practice and personal development
• Can manage change effectively and bring about transformation
• Hold effective business development skills, in order to ensure business growth and sustainability
• Proven ability to think and plan ahead to enable SWISCo’s direction is clear and reflective of its corporate aims and objectives and that this is supported by realistic work programmes
• Proven ability to promote SWISCo’s interests as well as growing and/or maintaining its reputation
• Ability to develop effective relationships that lead to measurable outcomes

Desirable skills and effectiveness

• Project Management

Knowledge

Essential knowledge

• Effective knowledge and understanding of health and safety processes
• Financial regulations
• Effective knowledge and proven accurate record keeping
• Demonstrable knowledge of the legislative requirements in relation to Waste & Natural Environment and Highways management
• Know how to drive and manage change and transformation projects effectively
• Know how to broker and lead complex high level partnerships
• Know how to apply commercial judgement in order to make decisions that will deliver cost efficiency and effective results
• Know how to respond to complex, evolving economic and social environmental issues that affect the environment in which SWISCo operates 
• Effective knowledge and understanding of GDPR, confidentiality and data protection

Desirable knowledge

• Knowledge of recycling and/or waste management
• Knowledge of recycling initiatives
• Knowledge and understanding of issues surrounding areas of multiple deprivation
• Knowledge and understanding of Trading Laws
• Knowledge and understanding of regulated services

Experience and achievements

Essential experience and achievements

• Previous and effective senior management experience demonstrating successful leadership within an organisation
• Proven strategic management experience
• Experience of translating strategic vision into reality and obtaining collaboration with other professionals, partners and customers
• Proven financial and budgetary management experience
• Experience of complex budget setting
• A proven track record of working in a time critical environment
• Proven experience of leading an organisation/service area through change/transformation
• Experience of driving change effectively
• Significant experience of delivering service improvements, including development of different delivery models, and the ability to identify new options for service development
• Proven experience in effective people management and leadership
• Proven project management experience
• Proven experience of implementing systems and processes
• Experience of policy development and implementation across a large organisation
• Experience of working with external partner organisations
• Substantial proven track record of successful negotiation and implementation of complex programmes with multiple stakeholders to deliver against SWISCo and/or Torbay Council objectives
• Demonstrable experience of fostering effective working relationships with key stakeholders to include residents, business community, community representatives, partner organisations and other public services
• Experience in leading and inspiring direction and focus in others in order to achieve results and the delivery of success
• Proven knowledge of how to build a strong and capable team whilst confidently setting the direction and clear articulation of the measures of success

Desirable experience and achievements

• Recycling and Waste Management experience
• Experience in municipal waste operations
• Experience of waste management within a local government environment
• Experience of Highways Management
• Experience of working in an environment where the climate emergency is considered
• Experience of working in a political environment, building positive relationships, which generates mutual confidence and respect

Qualifications/professional memberships

Essential qualifications/professional memberships

• Educated to degree level in a related discipline, or equivalent demonstrable experience and expertise in the field
• Financial Management qualification
• Leadership/Business Management qualification
• Evidence of continued professional development
• Evidence of on-going personal development in management practice
• Member of a recognised professional organisation that would add value to the business for example Chartered Institute of Waste Management

Desirable qualifications/professional memberships

• Membership of appropriate professional bodies
• Project Management qualification
• Associate of Accounting Technicians (AAT)

Other requirements

Other requirements of the job role

• Ability to carry out the physical requirements of the role (i.e. manual handling, outdoor working
• Ability to travel efficiently around the Bay/South West/UK in order to carry out duties
• Ability to accommodate unsociable hours
• Ability to accommodate occasional home-working