Job info	Job info details
Job title	Divisional Director - Economy, Environment and Infrastructure
Strategic team/Directorate	Place
Service	Economy, Environment and Infrastructure
Business unit	Economy, Environment and Infrastructure
Responsible to (day to day issues)	Director of Pride in Place
Accountable to (line manager)	Director of Pride in Place
Salary grade	£100,000 to £104,998

1. Key purpose of job

• Strong, focused and inspirational leadership will be seen in support of the Council and the Place Directorate.
• Effective and efficient services that are fit for purpose and within budget will be evident.
• Robust processes and reporting will be deployed to demonstrate effective management of the Place division, including business/service planning, performance monitoring and risk management.
• Partners will be actively engaged, and their contribution coordinated to maximise effect to support and complement the services provided by the Council. In particular the Council will engage with volunteer and community groups to consider alternative service delivery options.
• The realistic and achievable needs of the community will be met.
• Corporate policies, procedures, changes and strategies will be developed and implemented to support efficiency savings, flexibility, transformation and continuous improvement.
• The Parking Service, Economic Growth and Culture & Events Service will see development and innovation, whilst being effectively performance managed in order to deliver the Council’s strategic outcomes.
• Torbay as a place will see tangible improvement through effective and strategic place shaping and town centre regeneration.
• Place based services will have been efficiently commissioned as a consequence of strong leadership, effective relationships and collaborative working.

2. Anticipated outcomes of post

• Strong, focused and inspirational leadership will be seen in support of the Council and the Place Directorate.
• Effective and efficient services that are fit for purpose and within budget will be evident.
• Robust processes and reporting will be deployed to demonstrate effective management of the Place division, including business/service planning, performance monitoring and risk management.
• Partners will be actively engaged, and their contribution coordinated to maximise effect to support and complement the services provided by the Council. In particular the Council will engage with volunteer and community groups to consider alternative service delivery options.
• The realistic and achievable needs of the community will be met.
• Corporate policies, procedures, changes and strategies will be developed and implemented to support efficiency savings, flexibility, transformation and continuous improvement.
• The Parking Service, Economic Growth and Culture & Events Service will see development and innovation, whilst being effectively performance andmanaged in order to deliver the Council’s strategic outcomes.
• Torbay as a place will see tangible improvement through effective and strategic place shaping and town centre regeneration.
• Place based services will have been efficiently commissioned as a consequence of strong leadership, effective relationships and collaborative working.

3. List key duties and accountabilities of the post

• Provide demonstrable strategic and directional leadership to staff across the Council to garner trust and confidence, that will bring to fruition the aims and objectives of the Council’s Business Plan.
• To ensure that the Parking Service, Economic Growth and Culture & Events Service are all delivered effectively.
• To ensure that safe practices of work are in place and always adhered to in line with the appropriate legislation.
• Ensure that the Director of Pride in Place is supported in all matters related to place shaping, corporate asset management, destination management and the commissioning of economy, environment and infrastructure services via the Council’s wholly owned company, SWISCo.
• To act as the lead commissioning officer for SWISCo.
• Aid the Director of Pride in Place in the oversight of the Council’s corporate capital programme, via the Capital & Growth Board.
• Develop, manage and sustain effective relationships and networking with the Council’s trading companies (SWISCo, etc.), Councillors and relevant strategic partnership stakeholders.
• Ensure that line managed Heads of Service are all aware of their statutory, legal, operational and developmental obligations.
• Representing and championing Council services, as well as effectively engaging with relevant stakeholders at local, sub regional and regional/national levels.
• Enable long-term, medium-term and short-term planning, to include the production of high-quality effective business plans, financial plans, work plans and progress/performance reports.
• Understand and respond to the needs and expectations of Torbay Council in conjunction with partners, stakeholders and customers.
• Promote the Council and the destination as a brand (the English Riviera), to ensure that staff present a consistent professional image within the Bay, regionally and nationally.
• Advising/reporting to the Council’s SLT and Cabinet on major and strategic service specific issues that are likely to affect the Council’s policy framework and/or the performance of the Council in a concise and informative way.
• Provide leadership on the production of all stakeholder and partnership communication material on behalf of the Council, to include material for the press, publicity, website and for residents/service users.
• Effective management of the capital and revenue budget within the Economy, Environment and Infrastructure division of the Place directorate. Responsible for the efficient use of resources and ensuring, where possible, that services and projects are provided with a sufficient budget.
• To provide leadership and support, as may be required in response to Major Emergencies and to ensure that business recovery plans are in place.
• Develop and maintain effective working relationships with key organisations, partners and agencies, at a local, regional and national level.
• Ensure that the Council’s approach to equalities and diversity, along with ensuring that Council services and policies identify, address and promote the needs of the diverse community it serves are in place.
• To ensure the implementation and conformity with approved Council policies, especially those relating to Health & Safety, Finance, Risk Management and Human Resources.
• To include ensuring that policies and procedures are reviewed on a regular basis and updated where necessary.
• To attend all relevant meetings where appropriate and/or delegate to the most appropriate member team member where required.
• To hear, or delegate the hearing of, appeals on disputed decisions where relevant policy and/or procedure dictates in line with the Council’s requirements.
• Responsible for safeguarding and promoting the welfare of children at all times.
• Ensuring business appetite, implications and transformation routes are understood, owned and managed whilst meeting immediate business priorities and customer/market pressures. This will involve developing innovative approaches and solutions beyond existing capabilities within the Council.
• Providing effective, timely and strategic insights, advice and guidance to Elected Members, Chief Executive, Director of Pride in Place and SLT regarding the Economy, Environment and Infrastructure service areas. This should help shape and direct the relevant services such that they are strategically aligned and coherent.
• Driving the delivery of complex, high-profile programmes and projects within the Economy, Environment and Infrastructure service areas, that improve performance across the organisation and deliver agreed outcomes and benefits.
• Collaborating with SLT and Members to ensure effective prioritisation of projects and programmes in order to move the Council towards a future operating model in a manner that balances, cost, benefit and risks effectively.
• Ensuring that the Council is ready for, engages in and can absorb strategic programmes that will transform the Council.
• Ensure effective and efficient service delivery is commissioned in line with agreed strategies, to ensure outcomes are aligned with expectations and to encourage innovation from staff and partners to maximise outcomes and minimise cost.
• Provide visionary leadership to staff within the service area to create a strong performance culture and ensure the delivery of excellent services.
• As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children’s Services.

4. Budgetary/Financial Responsibilities of the post

• The post holder will be responsible for delivering the Parking Service, Economic Growth and Culture and Events Service, with a combined budget of circa £10m in 2022/23.
• Ensuring that a balanced budget is set and continuously monitored across service areas using FIMS financial management system and provide exception reports for any significant variances for all relevant business services.
• Ensuring adequate control and management of allocated funding to facilitate the satisfactory delivery of services and completion of identified projects.

5. Supervision/Line Management Responsibilities of the post

Responsible for appropriate Economy, Environment and Infrastructure services within the Place directorate, including but not limited to the following:

• 1 x Head of Parking Services
• 1 x Head of Culture & Events (includes Sport & Leisure)
• 1 x Executive Head Torbay Culture

To plan, coordinate and set priorities for the Economy, Environment and Infrastructure service areas aligned to corporate objectives.

6. Working environment and conditions of the post

• Normal working environment and conditions

7. Physical demands of the post

• Normal physical effort

8. Specific resources used by the post

• IT equipment such as laptop and other devices

9. Key contacts and relationships

External

• Council owned trading companies (SWISCo, etc.)
• Consultants
• Contractors
• Key partners & stakeholders (i.e., the English Riviera BID & Torbay Coast & Countryside Trust)
• Other statutory partners/ agencies
• Other Local Authorities
• Government Departments
• The public & the media
• Local MPs
• Resident and Community Groups

Internal

• Elected Members
• Chief Executive
• Directors
• Trade Unions
• Other Council departments and services, for example Finance, Legal, Human Resources, Procurement, Governance, Communications
• Heads of Service  and operational teams

10. Other duties

To undertake additional duties as required, commensurate with the level of the job.

Other Information

N/A

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Divisional Director - Economy, Environment and Infrastructure
Strategic team/Directorate	Place
Service	Economy, Environment and Infrastructure
Business unit	Economy, Environment and Infrastructure

Skills and effectiveness

Essential skills and effectiveness

• Can manage budgets and has a high level of financial acumen
• Have a commercial mind set and the financial management skills to manage large service areas
• Can think creatively and apply creative solutions to complex problems
• Can effectively manage risk
• Self-motivated, productive, dynamic and innovative
• Are outcome focused and solution oriented
• Can build high levels of credibility and impact swiftly
• Are an authentic and inspiring leader with the ability to build inclusivity and high performing teams
• Able to model a strong performance culture and constructively promote confidence and effective skills in others
• Evaluative decision-making in an informed concise and balanced way and be confident to make the decision
• Hold strong people management skills
• Demonstrable communication and negotiation skills with an ability to influence using sound and fact-based evidence
• Excellent interpersonal skills, which demonstrates an ability to convey information accurately and clearly in a manner which is clearly understood, including report writing and presentation format
• Demonstrate confidence and be competent when under external and internal scrutiny
• Proven ability to drive, establish and deliver improved standards and performance through implementation of good practice and personal development
• Can execute and deliver large-scale transformational change
• Hold effective business development skills, to ensure service growth and sustainability
• Proven ability to think and plan to enable service areas to have a clear direction and be reflective of the Council’s corporate aims and objectives and that this is supported by realistic work programmes
• Proven ability to promote the Council’s interests as well as growing and/or maintaining its reputation
• Ability to develop effective relationships that lead to measurable outcomes
• As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post

Desirable skills and effectiveness

• Use of programme and project management.
• Use of commissioning strategy/ principles to deliver improved outcomes.
• Use of risk-based approaches and lifecycle planning to effectively manage assets.

Knowledge

Essential knowledge

• Effective knowledge and understanding of health and safety processes
• Financial regulations
• Effective knowledge and proven accurate record keeping
• Know how to drive and manage change and transformation projects effectively
• Know how to broker and lead complex high-level partnerships
• Know how to apply commercial judgement to make decisions that will deliver cost efficiency and effective results
• Know how to respond to complex, evolving economic, social, and environmental issues that affect the Place directorate
• Effective knowledge and understanding of GDPR, confidentiality and data protection

Desirable knowledge

• Demonstrable knowledge of the legislative requirements in relation to Parking Services and Culture, Events, Sport, and Leisure services
• Knowledge of recycling and/or waste management
• Knowledge of highway asset management
• Knowledge of parks and green infrastructure strategy/ management
• Knowledge and understanding of issues surrounding areas of multiple deprivation
• Knowledge and understanding of regulatory services

Experience and achievements

Essential experience and achievements

• Experience of working in a political environment, building positive relationships, which generates mutual confidence and respect.
• Previous and effective senior management experience demonstrating successful leadership within an organisation
• Proven strategic management experience
• Experience of translating strategic vision into reality and obtaining collaboration with other professionals, partners and customers
• Proven financial and budgetary management experience
• Experience of complex budget setting
• A proven track record of working in a time critical environment
• Proven experience of leading an organisation/service area through change/transformation
• Experience of driving change effectively
• Significant experience of delivering service improvements, including development of different delivery models, and the ability to identify new options for service development
• Proven experience in effective people management and leadership including the ability to empower and motivate a large workforce
• Proven project management experience
• Proven experience of implementing systems and processes
• Experience of policy development and implementation across a large organisation
• Experience of working with external partner organisations
• Substantial proven track record of successful negotiation and implementation of complex programmes with multiple stakeholders to deliver against the Council’s objectives
• Demonstrable experience of fostering effective working relationships with key stakeholders to include residents, business community, community representatives, partner organisations and other public services
• Experience in leading and inspiring direction and focus on others in order to achieve results and the delivery of success
• Proven knowledge of how to build a strong and capable team whilst confidently setting the direction and clear articulation of the measures of success.
• Experience of having worked effectively at senior level in a political environment, skills in understanding and responding to different perspectives and taking a cross organisational perspective.
• Experience of delivering transformation change through partnership working in different sectors
• Ability to effectively line manage individuals and teams within own remit and outside direct area of responsibility
• Significant senior leadership and management experience of working in a complex public or private sector organisation at a competent level, with a proven track record of leading, implementing and managing significant strategic organisational change.

Desirable experience and achievements

• Senior experience in one or more of the operational areas the role will be responsible for:
  • Recycling and Waste Management experience
  • Experience of Highways and Traffic Management
  • Experience of Environmental Services
  • Experience of translating climate emergency objectives into operational business plans
  • Experience of contract management.

Qualifications/professional memberships

Essential qualifications/professional memberships

• Educated to degree level in a related discipline, or equivalent demonstrable experience and expertise in the field.
• Evidence of continued professional development
• Evidence of on-going personal development in management practice
• Member of a recognised professional organisation that would add value to the business, for example Chartered Institute of Waste Management or Institution of Civil Engineers
• Project and programme management qualification
• MBA or alternative management qualification or experience

Desirable qualifications/professional memberships

• Financial Management qualification
• Leadership/Business Management qualification
• Membership of appropriate professional bodies

Other requirements

Other requirements of the job role

• Demonstrates a commitment to safeguard and promote the welfare of children and young people
• Ability to travel efficiently around the Bay/South West/UK in order to carry out duties
• Ability to accommodate unsociable hours
• Ability to accommodate on-call working
• Ability to accommodate occasional/permanent home-working