Job Description

Job info	Job info details
Job title	Divisional Director - Adult Social Care
Strategic team/Directorate	Adults and Community Services
Service	Adults
Business unit	Adult Social Care Commissioning
Responsible to (day to day issues)	Director of Adults and Community Services
Accountable to (line manager)	Director of Adults and Community Services
Salary grade	HAY528

1. Key purpose of job

To be directly accountable for the delivery and transformation of Adult Social Care.
Act as the senior leader on all aspects of Adult Social Care Commissioning and Strategy for the Council.
To be responsible for the leadership and operational running of all aspects of the Adult Social Care Commissioning Service in Torbay Council and ensure that statutory functions are effectively discharged and compliant.
To be the Operational Lead working with the NHS Trust in the co-located environment to ensure good communication and a common purpose regarding joint working.
To lead and manage policy, procedure and practice to ensure that effective and robust procedures are established and maintained in order that statutory duties with regards to Adult Social Care are fulfilled.
To oversee the strategic development of the Adult Social Care market in Torbay, including supporting and encouraging providers to meet identified needs and the priorities of local people,
To develop and ensure the delivery of high-quality services which are safe, robust and measurable and provide positive outcomes for adults eligible for services under the Care Act, Mental Health Act, and Mental Capacity Act in accordance with agreed procedures and practice.
To promote approaches that support the development of strong and resilient communities as the bedrock for securing good outcomes for vulnerable adults and young people and secure 2 their improved wellbeing and enhance their life chances.
To ensure that commissioned services provide good value for money and are managed within allocated budgets.
Responsible for the leadership, professional development and setting of performance standards for Adult Social Care and overseeing the S75 arrangements for their delivery.

Strategic responsibilities

To consult as appropriate with the Lead Member for Adult Services and to provide appropriate and meaningful information to enable Members of the Council to monitor performance against standards, progress and set targets for the future achievement of the Council’s strategic objectives.
To oversee the Council’s Transformation and Sustainability Program, including the delivery of partners, shaping services to deliver outcomes for vulnerable adults and their carers within the agreed financial envelope.
To lead the Local Authority in the reshaping of future focussing on full service integration with other public bodies and in partnership with evolving resilient communities.

2. Anticipated outcomes of post

To ensure that the statutory duties, strategic objectives and priorities for the Council are planned and delivered effectively through:
- Integration with the overall objectives of both the Council and Central Government, including as measured by key national and local performance indicators;
- Planning to succeed through analysis of all relevant information concerning costs, benefits, impact and risks to business unit;
- Translating into successful operational reality by overseeing the operational delivery, budget management and professional conduct of services (currently delivered by Torbay and South Devon NHS Foundation Trust);
- To plan, monitor and control revenue budgets, in compliance with financial regulations.
Delivery of the Adult Social Care Transformation and Sustainability plan.
Oversight of the Adult Social Care Assurance Programme, self-assessment and plan.
The strategic commissioning plan for the delivery of safe effective Adult Social Care Services in Torbay.

3. List key duties and accountabilities of the post

Leadership

Responsible for the strategic leadership, professional development and setting of performance standards across the divisional directorate, contributing towards the corporate management and leadership of the Council as a member of the Senior Leadership Team.
To actively understand the challenges within the portfolio, proactively and effectively supporting colleagues in ensuring policy objectives are achieved and services planned, commissioned and delivered in an effective and efficient way.
To ensure the effective use of Council’s resources.
Contribution to a high performance culture by providing strong and motivational leadership to drive continuous improvement and efficiency savings.
To develop a culture of collaborative working relationships with partners and communities to ensure the effective delivery of services and management of resources.

Strategic

To proactively engage and support the Directorate with the interface between elected Members and Officers; taking a leading role in relation to policy co-ordination and performance Management; assist and advise Elected Members and work closely with service leads.
Embed appropriate governance, programme management and stewardship for delivery of effective services.
Support the creation, development and maintenance of partnerships across Torbay, regionally and nationally in order to generate resources and opportunities.
Build a cohesive management team that supports and delivers the Council’s Community and Corporate plan

Service

Responsible for safeguarding and always promoting the welfare of vulnerable adults.
Ensure the delivery of safe and effective services, safeguard and promote the welfare of vulnerable adults and all other statutory duties, in line with the Care Act and Mental Health Act.
To support the Council’s Senior Leadership Team in promoting the safety and safeguarding of vulnerable adults in Torbay, including safe recruitment practice, as well as deputising for the Director of Adult and Community Services as and when required.
Design, develop and ensure the delivery of specified services that particularly focus on:
- Providing strategic leadership and management that offers a strong sense of purpose for the services managed. Ensures compliance with the relevant statutory and legislative framework and delivers person centred, high quality services.
- Ensuring that services are designed and delivered with a focus on person centred services, strengths and choice.
- To ensure appropriate completion of statutory and other significant Adult Social Care returns such as LGA and ADASS requirements.
- Being accountable for the provision of high-quality statutory services that protects adults from harm.
- Delivering the consistent implementation of high-quality statutory services that protect adults from harm.
- To contribute fully to partnership working across Torbay developing and maintaining strong and effective links with Health, Police, Voluntary Sector and other agencies to promote safer communities and deliver truly integrated services and good outcomes for vulnerable adults and their families.
- Securing appropriate services/accommodation for eligible vulnerable adults.
- Focussing on user needs and actively seeking the views of service users and the community in general to ensure the service meets the needs of the community.
To ensure safeguarding procedures are consistently and appropriately implemented, developed and maintained.
Ensure key professional decisions are made according to the highest standards, using an evidence base and stand up to scrutiny. Provide appropriate challenge to the decisions of other managers.
To drive the consistent implementation of high-quality standards, share good practice and ensure benchmarks for service development and customer service have been established and progress against these are effectively monitored.
Ensure Adult Social Care strategies and policies reflect statutory requirements and best practice and that they understood and implemented within area of responsibility rive innovation in models of service delivery through leading and developing relevant partnerships between the Council and other related partners.
To have budget responsibility and to be accountable to the Director of Adult and Community Services for its management ensuring that budgets are monitored and controlled through clear service and partner accountability and reporting and in line with the priorities agreed by the Council and other related partners.
Ensure the preparation of appropriate reports against outcomes and budget.
To deliver cost effective, high quality, responsive services within the resources made available and to ensure that all services delivered or procured represent effective value for money.
To develop and implement strategies to contribute to Torbay’s approach to responding to the needs of its deprived communities, including playing a central role in addressing poverty.
To lead and manage performance management systems within service areas, reflecting the Corporate Torbay Council approach and linking to integrated accountability and governance.
Ensure that the use of systems and operational procedures is efficient, effective and consistent across all the teams for which the post holder is responsible.
To lead and advise on strategies for service improvements, within the priorities set by the ASC Continuous Improvement Board, the Torbay and Devon Safeguarding Adults Board and ensuring compliance and statutory requirements.
To prepare and participate fully in the inspection framework for Adult Services and to prepare reports summarising the outcomes of inspections and the accompanying service reviews and actions plans.
Ensure the workforce is a learning organisation, with services evolving in response to lessons learned from local and national good practice, enabling and supporting service transformation in line with need and contribute towards appropriate integrated working practices.
As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children’s Services.

4. Budgetary/Financial Responsibilities of the post

To lead the service response to the ASC transformation and Sustainability Plan, reshaping services where appropriate to enhance outcomes for vulnerable adults and their carers within the agreed financial envelope
To manage the distribution and use of non-recurrent grants according to grant conditions.
To be responsible of influence relevant budgets within the professional function as directed.
To monitor the budgetary performance of the service within the service within the Scheme of Delegation being responsible for ensuring that budget spend is online and appropriate action is taken to address any pressures.
To secure resources for the delivery of plans including creating and taking opportunities to gain external funding.

5. Supervision/Line Management Responsibilities of the post

To undertake the supervision of the Head of Commissioning and the ASC Business Manager within the team and ensure the regular supervision of each team member using identified mechanisms.
To assertively and continually challenge teams and managers to improve performance.
To establish annual objectives and ensure that these are cascaded to team members monitoring their performance through the Council’s appraisal process.
To ensure the effective safe recruitment, retention and training of staff

6. Working environment and conditions of the post

Office working environment

7. Physical demands of the post

Normal physical demands

8. Specific resources used by the post

Laptop, Mobile Phone, iPad or similar

9. Key contacts and relationships

External

NHS, Central Government, other Local Authorities, other Public Sector organisations, the Council’s Auditors, Private and Voluntary organisations and employers

Internal

Executive Members, other Elected Members, Chief Executive, Deputy Chief Executive, Commissioners, Senior Staff across the Council, Trades Unions, Employees at all levels of the Council.

10. Other duties

To undertake additional duties as required, commensurate with the level of the job.

Other Information

N/A

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Divisional Director - Adult Social Care
Strategic team/Directorate	Adults and Community Services
Service	Adults
Business unit	Adult Social Care Commissioning

Skills and effectiveness

Essential skills and effectiveness

Ability to monitor and evaluate services and practices to ensure agreed standards are maintained and intervene constructively where necessary.
Achievement and performance driven.
Excellent analytical and performance management skills.
First class communication, ambassadorial and media management skills - ensuring that the reputation of Torbay Council is promoted at every opportunity.
Proven ability to lead change and to support services during periods of change and development, minimising the impact on outcomes, performance and resources and maximising and sustaining performance improvements to a service.
Ability to inspire the trust and confidence of frontline practitioners and managers across Adult Social Care, building alliances across the different professions and systematically involving experts by experience in the development and delivery of services and supports.
Champion the importance of continuing professional development – and role model good practice in this area.
Able to think creatively and develop innovative solutions.
Manage conflicting priorities.
High degree of customer awareness.
Ability to use judgement, tact and sensitivity.
High degree of personal integrity and political awareness and sensitivity.
Able to develop, negotiate and extend challenging outcomes and goals , make complex decisions based on facts and complete tasks to a high standard.
High level of financial acumen and ability to manage budgets and control costs.
Proven effective presentation and report writing skills.
Proven commitment to anti-discriminatory practice.
As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post

Desirable skills and effectiveness

N/A

Knowledge

Essential knowledge

A good working knowledge of current inspection and assessment framework e.g. CQC, ASCOF, use of resources.
Detailed knowledge of national Adult Social Care policy and practice developments and the requirements for their local implementation in the context of the political and operational environment.
Detailed knowledge and understanding of the role of the Local Safeguarding Adults Board.
Extensive knowledge of evidenced based effective practice relating to interventions for adults.
Excellent understanding of how best to achieve the outcomes for vulnerable adults and their carers – with proven approaches to ensuring the correct attitude and approach is taken.
A high level of knowledge and understanding of confidentiality, data protection and ethics.
A good knowledge of performing management and improvement models.

Desirable knowledge

Understanding of wider local government issues and the political context and environment in which it operates.

Experience and achievements

Essential experience and achievements

Extensive experience of managing and delivering Adult Social Care, with complex, professional, and ethical issues including safeguarding adults.
Proven experience of developing strategic plans based on needs assessment and overseeing the delivery of required outcomes.
Experience of developing and implementing new ways of delivering services and innovative working practice to succeed in achieving and maintaining service.
Experience of successfully planning for and contributing to inspection processes.
Successful senior leadership within an Adult Social Care role in a relevant organising.
Experience of successful senior management experience in Adult Social Care.
Experience of leading and managing large, complex teams and working within partnership arrangements.
Proven experience of successful project/programme management.
Experience of managing large and complex budgets.
Proven success in contributing to larger corporate agendas, ensuring that Adult Social Care informs, and is informed by, the Council’s agreed economic, environment and social priorities.
Competence and confidence in working with elected members, regulators, filed forces.
Experience of leading and managing large, complex projects.

Desirable experience and achievements

Commercial experience

Qualifications/professional memberships

Essential qualifications/professional memberships

A relevant qualification to degree level (or equivalent)
A demonstrable commitment to continued personal and professional development

Desirable qualifications/professional memberships

Project Management qualification or equivalent.
Additional post graduate qualification on one of the professional areas within the service.

Other requirements

Other requirements of the job role

Demonstrates a commitment to safeguard and promote the welfare of children and young people
Ability to travel efficiently around the Bay/South West/UK in order to carry out duties
Ability to accommodate unsociable hours
Ability to accommodate occasional home-working