ANNEXE 2
CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
1. All staff engaged in licensable activity at the premises will receive training and information in relation to the following:
The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol).
Recognizing the signs of drunkenness.
The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12 monthly intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority. Training records will be retained for at least 12 months.
2. No super-strength beer, lagers, ciders or spirit mixtures of 5.5% ABV (alcohol by volume) or above shall be sold at the premises for off sale.
3. Open containers of alcohol shall not be removed from the premises, except for consumption in any delineated external area as shown on the plan attached to the licence.
The prevention of crime and disorder
1. Zero-Tolerance Policy - strict enforcement of a zero-tolerance policy on drugs, weapons, and anti-social behaviour.
2. Any incidents will be recorded in an incident log and reported to the relevant authorities when necessary.
3. The premises licence holder shall risk assess the need for door supervisors at the premises and/or employ such door supervisors at such time and in such numbers as deemed necessary by the risk assessment and/or at any other times upon agreement with the police.
4. An alcohol sales refusal register shall be kept at the premises and be maintained to include details of all alcohol sales refused. The register will include:
The date and time of refusal
The reason for refusal
Details of the person refusing the sale
Description of the customer
Any other relevant observations.
The refusals register will be made available for inspection and copying on request of an authorised officer of a responsible authority. All entries must be made within 24 hours of the refusal.
5. Notices will be clearly displayed near to where alcohol is exposed for sale or sold advising customers that the area is subject to a Public Spaces Protection Order (PSPO).
6. The premises shall install operate and maintain a comprehensive digital colour CCTV system to the satisfaction of the Police and local authority.
i) All public areas of the licensed premises including entry and exit points will be covered, including any outside areas under the control of the premises licence holder.
ii) The system must record clear images permitting the identification of individuals, and in particular enable facial recognition images (a clear head and shoulder image) of every person entering and leaving in any light condition.
iii) The CCTV system will continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises.
iv) All equipment must have a constant and accurate time and date generation.
v) All recordings will be stored for a minimum period of 28 days with date and time stamping.
7. An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details:
Any incidents of disorder or of a violent or anti-social nature
All crimes reported to the venue, or by the venue to the police.
All ejections of patrons
Any complaints received.
seizures of drugs or offensive weapons
Any faults in the CCTV system
Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident. The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
Public safety
1. Capacity Management - the premises will operate within its approved capacity to prevent overcrowding and ensure customer safety. Staff will monitor numbers and restrict entry if necessary.
2. Fire Safety & Emergency Procedures - fire risk assessments will be conducted regularly. Fire extinguishers, alarms, and emergency exits will be clearly marked and maintained. Staff will be trained in evacuation procedures.
3. First Aid Provision - a fully stocked first aid kit will be available on-site, and designated staff members will be trained in first aid response.
4. Glassware & Spill Management - glass collection policies will be in place to prevent hazards. Any spills or breakages will be cleaned up immediately to reduce the risk of slips and injuries.
5. All drinks shall be served in plastic/paper/toughened glass or polycarbonate containers. (Most glasses supplied to the trade are made of toughened glass, so this shouldn't cause an issue).
6. The collection of glasses and bottles shall be undertaken at regular intervals to ensure there is no build-up of empties in and around the premises.
The prevention of public nuisance
1. Customer Dispersal Policy - clear signage will remind customers to leave the premises quietly and respect neighbours. Staff will also encourage orderly departures, especially during late hours.
2. Outdoor Area Control - if outdoor seating is used, it will be managed to prevent excessive noise, and tables will be cleared promptly to avoid disturbances.
3. Litter & Waste Management - regular cleaning will take place around the premises to prevent littering.
4. Waste will be stored in secure bins and disposed of responsibly.
5. Delivery & Supplier Management - deliveries and waste collections will be scheduled at appropriate times to minimise disruption to residents.
The protection of children from harm
1. Children will only be permitted on the premises when accompanied by a responsible adult and only up until 9pm in the evening.
2. No alcohol promotions targeting Young People or members of the public. Any drinks promotion advertised will be responsible and compliant with the licensing objectives, avoiding anything that could encourage excessive drinking.
3. Marketing & Product Presentation - alcoholic drinks will not be marketed or presented in a way that appeals to minors.
4. The premises shall operate a Challenge 25 Policy and any individual who appears to be under the age of 25 will be required to produce an approved form of photographic identification i.e.
A photo driving licence
A passport
An identification card carrying the PASS hologram
Unless such identification is produced the sale of alcohol must be refused.
5. Challenge 25 posters will be displayed on premises.