ANNEXE 2
CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
1. Substantial meals shall be available at all times during normal permitted hours.
2. Alcohol shall be consumed on the premises only by persons sat at a table or at the bar.
3. All staff engaged in licensable activity at the premises will receive training and information in relation to the following (select from the following):
Recognising the signs of drunkenness.
Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12 month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
The prevention of crime and disorder
1. The premises shall install operate and maintain a comprehensive digital colour CCTV system to the satisfaction of the Police and local authority:
a) All public areas of the licensed premises including entry and exit points will be covered, including any outside areas under the control of the premises licence holder.
b) The system must record clear images permitting the identification of individuals, and in particular enable facial recognition images (a clear head and shoulder image) of every person entering and leaving in any light condition.
c) The CCTV system will continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises.
d) All equipment must have a constant and accurate time and date generation.
e) All recordings will be stored for a minimum period of 28 days with date and time stamping.
f) Viewable copies of recordings will be provided on request to the Police and local authority officers as soon as is reasonably practicable and in accordance with the Data Protection Act 1998 (or any replacement legislation).
g) The CCTV system will be capable of downloading images to a recognisable viewable format.
h) There will be security measures in place to ensure the integrity of the system to prevent the tampering with, and deletion of, images.
2. An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details (select from the following):
Any incidents of disorder or of a violent or anti-social nature
All crimes reported to the venue, or by the venue to the police
All ejections of patrons
Any complaints received
Any faults in the CCTV system
Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident. The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
3. No consumption of beverages provided from the premises outside.
4. Signage stating drinks must be consumed inside.
5. Personal Licence Holder on duty at all times.
Public safety
1. No glasses or bottles to be taken from the premises.
2. No customers carrying bottles/cans shall be admitted.
3. Maximum capacity of persons allowed in the premises will not exceed 90 (including staff).
The prevention of public nuisance
1. Noise or vibration shall not emanate from the premises such as to cause persons in the neighbourhood to be unreasonably disturbed.
2. After 11pm noise emanating from the premises shall not be distinguishable above background levels of noise.
3. Music will be played at low level volume whilst customers are dining to create a relaxed atmosphere.
4. Clear and legible notices shall be prominently displayed at all exits requesting patrons to respect the needs of local residents and businesses and to leave the vicinity as quickly and quietly as possible.
5. When issues are identified approaches will be made to patrons, who will be asked not to stand around talking in the street outside the premises and asked to leave the vicinity as quickly and quietly as possible.
6. Clear and legible notices shall be prominently displayed at the entrances to the premises advising that of patrons cause any disturbance or disorder admission/service will be refused as a result.
7. All the rubbish produced by the premises shall be stored securely in a designated area or in a bin with a tight fitting and lockable lid.
8. During the hours of operation of the premises, sufficient measures will be taken to remove and prevent litter and waste arising or accumulating from customers in the area outside the premises.
9. This area shall be swept and/or washed, and litter and sweepings collected and stored in accordance with the approved refuse storage arrangements by close of business.
10. A telephone number shall be made available and displayed in a prominent location where it can conveniently be read from the exterior of the premises by the public for local residents to contact in the case of noise-nuisance or anti-social behaviour by persons or activities associated with the premises. The telephone number will be a direct number to the management who are in control during opening hours. A record will be kept by management of all calls received, including the time, date and information of the caller, including action taken following the call. Records will be made available for inspection and copying by an authorised officer of a responsible authority throughout the trading hours of the premises.
11. The Premises Licence Holder shall be available/contactable at all times and be responsible for cooperating and liaising with any responsible authority.
The protection of children from harm
1. All children under 16 years old must be accompanied by a responsible adult.
2. The premises shall operate a Challenge 25 Policy whereby any individual who appears to be under the age of 25 shall be required to produce an approved form of photographic identification as outlined in the Torbay Council Licensing Statement of Principles.
3. An alcohol sales refusal register shall be kept at the premises and be maintained to include details of all alcohol sales refused. The register will include:
the date and time of refusal
the reason for refusal
details of the person refusing the sale
description of the customer
any other relevant observations.
The refusals register will be made available for inspection and copying on request of an authorised officer of a responsible authority. All entries must be made within 24 hours of the refusal.
4. Challenge 25 posters will be displayed.