ANNEXE 2
CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
1. The site shall be committed to providing a safe, friendly and comfortable environment for patrons, guests.
The prevention of crime and disorder
1. The premises shall have a zero tolerance to controlled drugs and have a written drugs policy outlining what action will be taken in respect of individuals found in possession of drugs. A copy of this policy shall be retained on the premises and shall be made available for inspection by responsible authorities on demand.
2. All staff engaged in licensable activity at the premises will receive training and information in relation to the following prior to being authorised to sell/supply alcohol at the premises:
i. The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
ii. The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
iii. Recognising the signs of drunkenness.
iv. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or v. v. appears to be making a proxy purchase.
v. Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
vi. Staff shall be fully trained in the requirement of the Licensing Act 2003 including that in relation to persons under 16 and 18.
vii. Staff shall receive training in the safe guarding of children.
3. Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12 month intervals. Training records shall be retained on the premises for a period of 12 months and made available to Responsible Authorities on demand.
4. The site adheres to a zero tolerance policy in respect of underage drinking and anti-social behavior.
5. Anti-social behaviour will be dealt with immediately, ensuring a safe environment for all. The site adopts a zero tolerance policy in respect of anti-social behaviour. An incident log book shall be maintained by the Premises Supervisor and will be available for inspection by the responsible authorities.
6. An appropriate and adequate number of staff must be employed at all times to ensure that the premises remain at a safe occupancy level. The Premises Supervisor will closely monitor recommended capacity numbers in the grounds and reception.
7. Non-alcoholic drinks shall be stocked and promoted.
8. A range of snacks will be available at the bar at all times.
9. All drinking glasses in which drinks are served must be made of plastic and toughened glass.
10. A CCTV system will be installed and operative at all times while the premises are trading and equipment shall be maintained to the satisfaction of the Chief of Police. Recorded images shall be retained for 30 days and made available to the Police on request at any reasonable time. If the CCTV equipment is inoperative the Police and Licensing Authority will be informed as soon as possible and immediate steps will be taken to put the equipment back into action.
Public safety
1. Adequate access must be provided for emergency vehicles.
2. Facilities and equipment suitable for the number of patrons and type of event must be provided to enable first aid treatment to be given promptly to patrons or staff.
3. All doors and fastenings must at all times be kept in proper working order.
4. Gangways, exits routes and steps must be maintained in good order with non-slippery and even surfaces.
5. The Premises Supervisor will ensure that all entrances and exits are unobstructed.
6. An appropriate system must be in place to deal with spillages.
7. The Premises Licence Holder shall ensure that at all times there are adequate First Aid arrangements. The arrangements for First Aid provision include a First Aid Box, an adequate and appropriate supply of First Aid equipment and materials to be used by customers.
8. Staff will ensure that regular glass collection takes place within the premises.
The prevention of public nuisance
1. As far as is practical persons on or leaving the premises and using adjacent car parks and highways will be reminded to conduct themselves in an orderly manner and to not in any way cause annoyance to residents or persons passing by. This shall be done through suitable signage displayed and staff requests.
2. Staff who arrive early in the morning or depart late at night when the business has ceased trading conduct themselves in such a manner to avoid causing disturbance to nearby residents and leave the premises as quietly as possible.
3. Prominent, clear and legible notices must be displayed at all exits requesting patrons to respect the needs of local residents and to leave the premises and the area quietly.
4. A specific taxi operator shall be nominated for staff and customer use. The operator shall be made aware that they must arrive and depart as quietly as possible, should not sound horns as a signal of their arrival or leave their engines idling unnecessarily.
5. Regular maintenance must be carried out on all plant and machinery to ensure that noise disturbance from such sources is kept to a minimum.
6. Flashing or particularly bright lights on or outside the licensed premises must be positioned and screened in such a way so as not to cause a disturbance to nearby properties.
7. The handling of beer kegs, bottles and other similar items must not take place in the late evening, at night or in the early morning, when the noise generated could cause a nuisance particularly outside buildings.
8. Bottle skips and bins containing cans or bottles must not be emptied outside after closing but shall be dealt with the next day during normal office hours.
9. All rubbish produced by the premises must be stored securely in a designated area or in a bin with a tight fitting lid.
10. Noise or vibration shall not emanate from the premises such as to cause persons in the neighbourhood to be unreasonably disturbed. In general terms, noise from the premises should not be audible within any noise sensitive premises (e.g. dwelling) with windows open for normal ventilation especially after 11pm. This will be assessed from the boundary to the nearest residential properties, on all sides of the licensed premises.
11. A senior member of staff (manager) shall assess the impact of any noisy activities on neighbouring residential premises at the start of the activity/entertainment and periodically throughout the activity/entertainment to ensure levels of noise have not increased.
12. The Premises Supervisor shall keep a log book of all accidents and incidents including disruptive behaviour and any complaints made by the public.
The protection of children from harm
1. Children must only be admitted on the premises when accompanied by a responsible adult.
2. A log book must be maintained showing record of refused sales.
3. Children shall be supervised by responsible adults at all times they are on site.
4. The premises shall operate a Challenge 25 Policy and any individual who appears to be under the age of 25 will be required to produce an approved form of photographic identification as outlined within the Torbay Council Licensing Statement of Principles.
5. Challenge 25 posters shall be prominently displayed within the premises.